Who can fix my virgin 30 meg?

Walkerie · 2 Sep 2011 at 14:32

Ive tried disabling firewall, ip flood, scanning for least crowded wifi channel etc, still getting frequent dropouts, obviously virgin wont say its the superhub, although everyone on their forums is complaining of the same issue as me, disabling wireless isnt an option, but I do want to get a really cheap wireless router to plug into the hub and use that for wireless, anyone had experience of this?

TNGL · 2 Sep 2011 at 14:42

Experience of what, plugging in another router into the Superhub?

The simplest way of doing so, is getting the new router, give the new router an IP address which is on the same subnet as the Superhub, disable DHCP on the new router, connect an Ethernet cable from a LAN port on the Superhub, to a LAN port on the 2nd router. They should now be connected together, connect to the Superhub and make sure you can access the 2nd router by using its IP. Then try and connect wirelessly to the new router, if everything's working, disable the wireless on the Superhub. Don't forget to set a wireless key on the network

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Walkerie · 2 Sep 2011 at 14:56

Thanks mate, experience I mean by does it actually fix the disconnections etc?

Also the router will be a NETGEAR WGR614 V9 would this be okay?

TNGL · 2 Sep 2011 at 15:03

I personally, don't have the Superhub, I'm on VM but have one of them free Netgear routers they send out. However, I've had to connect multiple routers together in order to achieve this. Anyhow, it should fix the wireless dropouts.

I've just looked that router up, it should be fine.

meh? · 3 Sep 2011 at 21:35

Im on the 30mb virgin package and just these last couple of days my connection has been really poor. Virgin are sending me a new super hub out to try and fix the problem. I have also noticed when running a tracert in cmd prompt, one of the hops are 400ping.

Efour · 3 Sep 2011 at 22:28

I will never defend VM again but the Superhub isnt that ****.... People make it out to be the freaking devils spawn but as long as you dont use 5ghz its fine... in my experience.

waso_dude · 8 Sep 2011 at 16:15

Efour2 said:
I will never defend VM again but the Superhub isnt that ****.... People make it out to be the freaking devils spawn but as long as you dont use 5ghz its fine... in my experience.

Agreed disable 5ghz and its not to bad.