Who to contact? Faulty RAM

Chris19 · 27 Jun 2006 at 13:27

My ballistixs have deid and was wondering who i contact... Cruical or OcUK? They were bought in January so still under OcUK warrenty. What do you think?

Indy500 · 27 Jun 2006 at 13:29

Talk to Crucial.

Slinwagh · 27 Jun 2006 at 13:50

You should speak to OcUK, your contract is with the seller, not the manufacturer.

Indy500 · 27 Jun 2006 at 13:54

Slinwagh said:
You should speak to OcUK, your contract is with the seller, not the manufacturer.

Crucial offer a lifetime warranty, an 0800 support number and even OCUK note under Crucial products that you should call the hotline and you get your RAM replaced within 48 hours.

"- For warranty support and RMA replacement call Crucial Direct on 0800 013 0330 or 01355 586 100 who will replace your faulty memory within 48 hours."

Stelly · 27 Jun 2006 at 13:56

sr4470 said:
Crucial offer a lifetime warranty, an 0800 support number and even OCUK note under Crucial products that you should call the hotline and you get your RAM replaced within 48 hours.

"- For warranty support and RMA replacement call Crucial Direct on 0800 013 0330 or 01355 586 100 who will replace your faulty memory within 48 hours."

yup go to Crucial

Stelly

Otacon · 27 Jun 2006 at 13:59

If you have any further RMA queries, please contact the shop via the WebNote system. Thanks.