WHS2011 - RDP issues - urgent help required

Associate
Joined
23 Sep 2008
Posts
492
Location
Sunbury-on-Thames
Hi Guys,

For some reason we have lost the ability to RDP onto our homeserver. We have run the repair tool and it keeps coming back saying 'the router is not working' and 'port forwarding is not set up' - the router clearly is working as the server can access the internet, we can connect to it internally, and can stream content from it to devices on our network.

Now I have checked the router settings, manually added the ports that the site says it needs, disabled UPnP and re-enabled it. (If i disable it, it tells me that it is disabled, yet the instructions on the site say to do so):confused:

We have a Cisco E4200 router. We have restarted the virgin modem, and our router, with the server off, and am really at a loss.

Any guidance would be really appreciated.

I really don't fancy having to rebuild the server because of this.
 
Well thanks for you're advice guys - its back up and running. Checked the port forwarding settings and it had been set to TCP instead of both in the router.

Checked the event logs, nothing to indicate that there was an issue with another service related to RDP.

Seems like everything is working now.

Thanks for the help guys, greatly appreciated.

:)

*virtual beer for all*
 
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