Why Do Emails From Known Senders Go To Junk Folder? Yahoo.com Email Account?

Terminal_Boy · 2 Jul 2020 at 09:37

Can a helpful IT type explain why emails from known senders are being directed to the junk folder on an @yahoo.com email account I have?

I have previously tried to follow some explanations Google found, but they lost me on the 3-4 step as I know next to nothing how email servers and domains etc work.

Former hardware technician here who know just enough iOS, Mac OS and Windows to keep the household IT running. Most of the time.

Terminal_Boy · 2 Jul 2020 at 14:37

How does one go about checking for that?

These are genuine emails from large and utterly legit corporations that are going straight into Junk folders.

Terminal_Boy · 3 Jul 2020 at 18:30

arknor said:
are they corporations that constantly bombard you with spam?

doesnt stop ebay sending me emails all the time because I looked at some product on their website and they want to tell something like "it's not too late" or "did you forget to checkout"

This particular email which triggered the whole “how did that happen?” was from Air BnB and contained a booking request for one of our gites.

Terminal_Boy · 3 Jul 2020 at 18:30

mrbell1984 said:
Don’t forget to check the spam rules to see if anything has been marked as actual spam by mistake. It happens.

You can do certain tests on Mxtoolbox website for certain things. Give it a go.

Will do. Thanks all!