Why is Mail automatically removing old messages?

Barks · 2 Nov 2011 at 20:39

As in subject, on my IMAP BT account it is automatically removing messages that are one month old and causing me a serious amount of stress in doing so. Does anyone know how to stop this? I want every single message that is on the server to be in Mail and vice-versa.

Cheers

Barks · 2 Nov 2011 at 20:58

It's only showing about 50 emails in Mail.

There are thousands on the actual BT server if I login via the website.

Barks · 2 Nov 2011 at 21:01

Oh **** I just logged in and I'm wrong, something has wiped my account clean and there are only 210 messages.

I wonder how the rest have been deleted, something has wiped 10 years worth of emails. Seriously angry.

Barks · 2 Nov 2011 at 21:23

I'm trying Time Machine now but not really sure how to access the emails.

I reckon it's iCloud.

I've disabled Mail syncing. I can't think what else would be doing it and if it's trying to Sync them and the iPhone can only hold 200 messages then perhaps it's deleting everything in order to sync the two.

Apple = Complete Fail

Barks · 2 Nov 2011 at 21:44

From now on I'm archiving my inbox every week.

Thank God I actually put a thread on here a month ago asking how to do just that and all my messages are there. I still don't understand how more recent messages have been deleted, the alarm bells started ringing when my employer asked for an email from someone which I definitely would never, ever had deleted.

Cheers

Barks · 3 Nov 2011 at 22:51

Tonight I received absolutely crucial emails which have just vanished into thin air.

If I delete a message in my inbox it goes to the deleted items on the server.

What the **** is going on with this? Sorry for the frustration I just don't understand!!!

Barks · 3 Nov 2011 at 22:53

Right well the ones I thought had vanished have in fact been turned into 'conversations' in Mail. For example, I received an email and forwarded it onto someone who replied. The original email in my inbox vanished and was replaced with the email I received back. What the hell were Apple thinking, this is confusing.

How do I stop this or revert Mail back to its original form. The new one is awful.

Barks · 3 Nov 2011 at 22:56

Ok guys sorry I lost my cool. I've unpicked 'Organise by Conversation' and reverted to classic and I finally now know what is going on.

Conversations seem highly unintuitive and counter productive.