Why is my PC crashing?

Soldato
Joined
12 May 2011
Posts
6,297
Location
Southampton
My office PC will occasionally crash, when I try to open a file or something. The screen suddenly goes blank, and then it will come back with a blue screen doing a "memory dump" or something. Anyway I went to event viewer and it comes back with this:

5ZbN0Xf.png


It isn't the hard drive as I did a HDTune full health check and it came back all green
It isn't the RAM as I swapped sticks with a good stick, and the issue still happened.

The image above says "power"; could it be a power supply problem then? Considering the crashes happen when I click on something, i.e. the CPU goes from Idle to 100%, could it be a power saving setting somewhere I need to turn off?
 
Could well be the power supplier, can you look and post a picture of the other events around the time of the crash.

Does the PC power on fine after this or do you have to re-configure the BIOS?
 
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