Why my ping so high?

Sp00n · 9 Oct 2006 at 19:37

Been trying to play some CS lately and i've noticed how incredibly irratic my ping is no matter what time of day.

I've checked to make sure no1 is downloading then i pinged google, now i'm pretty sure its not supposed to be this irratic:

Code:

Reply from 66.249.93.99: bytes=32 time=107ms TTL=245
Reply from 66.249.93.99: bytes=32 time=67ms TTL=244
Reply from 66.249.93.99: bytes=32 time=65ms TTL=245
Reply from 66.249.93.99: bytes=32 time=43ms TTL=245
Reply from 66.249.93.99: bytes=32 time=63ms TTL=244
Reply from 66.249.93.99: bytes=32 time=80ms TTL=245
Reply from 66.249.93.99: bytes=32 time=173ms TTL=244
Reply from 66.249.93.99: bytes=32 time=40ms TTL=245
Reply from 66.249.93.99: bytes=32 time=47ms TTL=244
Reply from 66.249.93.99: bytes=32 time=79ms TTL=245
Reply from 66.249.93.99: bytes=32 time=130ms TTL=244
Reply from 66.249.93.99: bytes=32 time=45ms TTL=244
Reply from 66.249.93.99: bytes=32 time=31ms TTL=245
Reply from 66.249.93.99: bytes=32 time=92ms TTL=244
Reply from 66.249.93.99: bytes=32 time=185ms TTL=245
Reply from 66.249.93.99: bytes=32 time=32ms TTL=244
Reply from 66.249.93.99: bytes=32 time=44ms TTL=245

Then i did a trace route to google and it looks even worse!

Code:

  1	88 ms	70 ms   263 ms  10.4.216.1
  2	27 ms	19 ms	14 ms  brtn-t2cam1-b-ge96.inet.ntl.com [80.3.66.173]
  3	14 ms	34 ms	53 ms  brtn-t2core-b-ge-wan62.inet.ntl.com [195.182.174
.37]
  4	73 ms	50 ms	69 ms  pop-bb-b-so-600-0.inet.ntl.com [62.253.188.237]

  5	76 ms   175 ms	61 ms  pop-bb-a-ge-000-0.inet.ntl.com [213.105.174.229]

  6	81 ms	79 ms	54 ms  nth-bb-b-so-010-0.inet.ntl.com [213.105.172.13]

  7	30 ms	63 ms	44 ms  tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
  8	50 ms	90 ms	99 ms  212.250.14.66
  9	59 ms	67 ms	78 ms  72.14.238.244
 10	65 ms	55 ms	91 ms  216.239.43.120
 11	72 ms	80 ms   134 ms  72.14.233.81
 12	49 ms	95 ms	67 ms  66.249.94.54
 13   247 ms	61 ms   118 ms  66.249.93.99

The router ping is a constant 2ms over a 11b wireless network so no problems there as far as i can see and 3ms to any computer on the network.

Is this just a case of NTL being really poor or is there something more sinister at hand?

Connex is 1mb

Alasdair · 10 Oct 2006 at 00:53

I'm no expert, but the first line of your tracert gives a huge time to get to a private address. What does 127.0.0.1 yield?

Is 10.4.216.1 your router address? I doubt your ISP is to blame if it's giving that length to trace a route to a private address. Is it a simple setup you're using (i.e. PC, router, modem) , or is there a proxy in place or something?

Sp00n · 10 Oct 2006 at 11:52

It's a basic setup, Just a NTL telebox > Wireless router then the downstairs pc is connected via cat5 and every other pc is over the wireless.

I have no idea what 10.4.216.1 as thats not my ip.

I've just done another tracert to google and it seems a little better but still it's not great, neither is my ping on CS still

Code:

  1	14 ms	16 ms	21 ms  10.4.216.1
  2	18 ms	23 ms	37 ms  brtn-t2cam1-a-ge96.inet.ntl.com [80.3.66.45]
  3	32 ms	18 ms	16 ms  brtn-t2core-a-ge-wan62.inet.ntl.com [195.182.174
.29]
  4	84 ms	49 ms	45 ms  gfd-bb-a-so-230-0.inet.ntl.com [62.253.188.233]

  5	20 ms	21 ms	16 ms  gfd-bb-b-ae0-0.inet.ntl.com [213.105.172.6]
  6	73 ms	18 ms	26 ms  nth-bb-a-so-000-0.inet.ntl.com [62.253.185.97]
  7	19 ms	17 ms	40 ms  nth-bb-b-so-200-0.inet.ntl.com [213.105.172.194]

  8	33 ms	36 ms	30 ms  tele-ic-1-as0-0.inet.ntl.com [62.253.184.2]
  9	27 ms	26 ms	27 ms  212.250.14.66
 10	25 ms	59 ms	41 ms  72.14.238.244
 11	71 ms	26 ms	27 ms  216.239.43.91
 12	86 ms	48 ms	39 ms  72.14.232.209
 13	39 ms	61 ms	55 ms  72.14.238.122
 14	44 ms	38 ms	58 ms  72.14.232.205
 15   108 ms	72 ms	55 ms  72.14.232.194
 16	46 ms	52 ms	45 ms  72.14.221.104

What do you mean when you say "what does 127.0.0.1 yield?"

Avalon · 10 Oct 2006 at 12:33

While i'm not saying the STB is your problem i'd genuinely consider getting a dedicated modem instead of using the one in the STB, appart from the fact the modems max out at about 1.5mbit so you won't be able to take advantage of the free speed upgrades being done now and in the future if the STB goes down you just lost TV & Internet.

Alasdair · 10 Oct 2006 at 14:59

Sp00n said:
What do you mean when you say "what does 127.0.0.1 yield?"

Can you ping 127.0.0.1?

The 10.x.x.x IP is a private IP, if you're not using it then it's your ISP.

Sp00n · 10 Oct 2006 at 16:27

Yea i can ping 127 fine, so its NTL's fault that i'm pinging so high?

Alasdair · 10 Oct 2006 at 22:00

Sp00n said:
Yea i can ping 127 fine, so its NTL's fault that i'm pinging so high?

I'd be inclined to say so, and you're saying that pings across your own network are fine too?

Avalon · 10 Oct 2006 at 22:22

Ping your router's internal IP and if it's still a problem try connecting direct to the modem, as that will rule out the router or other LAN based issues.