Hi,
I have a customer who's brought his Dell laptop to me (only a couple of weeks old) as it cannot browse the network. It can use the internet ok and can ping servers by IP and resolves them ok but it cannot browse to them using windows explorer.
I have uninstalled all Firewall / Anti-V, uninstalled and reinstalled his NIC loads of times, uninstalled and reinstalled the TCP protocols, checked that TCP over Netbios is enabled.
the laptop is XP home and I have tested it on their network and mine so its not the network,
any ideas?
I have a customer who's brought his Dell laptop to me (only a couple of weeks old) as it cannot browse the network. It can use the internet ok and can ping servers by IP and resolves them ok but it cannot browse to them using windows explorer.
I have uninstalled all Firewall / Anti-V, uninstalled and reinstalled his NIC loads of times, uninstalled and reinstalled the TCP protocols, checked that TCP over Netbios is enabled.
the laptop is XP home and I have tested it on their network and mine so its not the network,
any ideas?