Wife ripped off by kwikfit

[Slam62]

Apologies everyone, just a vent, wife’s car need 2 new front tyres.

Old ones worn very evenly as evidenced by kwikfit, 2mm both sides all the way across.

Then they did an alignment check, specifically told the wife not to get this done as it always causes more trouble down the line.

Anyway being my mrs she decided that what kwikfit said carried more weight than what I said, ( I am a retired mechanical engineer)

So they measured it anyway and low and behold the left front toe was -0.03 so they set it +0.1 claiming that the steering wheel was wonky, they stated -0.08 for this, now it’s magically alright and she paid £70 for the privilege.

What are the chances they’ve now put the alignment out and I’m going to get premature tyre wear.

Neither wife or daughter who drive it had mentioned the steering wheel being offset, or any other issues. The car is 3 years old fiesta 20k on the clock.

I was tempted to phone them and ask for a refund but I think I’d be flogging a dead horse.

Ffffff

I’m going to have a lie down now.

 

[Slam62]

 

[Slam62]

What exactly is the issue?

Good point, I’m frustrated that it was a waste of money

 

[Slam62]

I don't see anything particularly wrong with what they did there.

Toe isn't going to cause uneven wear in such a small amount, just slightly increased wear. Camber would be more likely to cause uneven wear.

Bringing it into spec is not a bad thing.

Ok thanks, I just don’t trust them, water under the bridge and all that.

 

[Slam62]

Sounds like they went looking for a tiny adjustment to make so they could charge £70.
Imagine if they do that to 30 people a week, its near £8500 a month.

Yeah

 

[Slam62]

Why was it?

It was out of specification and now it isn't?

If I had the chance I would have said thanks but no thanks,

£70 nearly pays for a new tyre and if they measured it again they’d get a different answer.

Unless the tyre is obviously wearing unevenly, don’t touch it.

Out of specification, don’t make me laugh, if they want I’ll sign a concession lol.

 

[Slam62]

Claim the £70 back off your wife, she ripped you off not Kwikfit.

Yeah I know, I’m in the doghouse for moaning about it now hence the rant on here.

 

[Slam62]

Your wife had the chance though and she said to do it

They wouldn't have held a gun to her head, she made the decision to get it done on her car. What you would have said is irrelevant really.

I got a call from the local STS when getting tyres on my wife's car about alignment. I couldn't picture the amount it was out by in my head and whether it was worth doing or not so I told them just to do it. Did I waste £60 on something that wasn't needed? Probably. If I do that every time I get tyres on her car it will be less than £10 a year added to the running costs, so ultimately, who cares.

Exactly I admit I was frustrated and it doesn’t matter.

 

[Slam62]

Guess what ?

I don’t care anymore.

Result

 

[Slam62]

Are you at the acceptance stage now?

Bigger fish to fry, it’s a fast moving world, got a quote for a new drive and fence yesterday, ouch!

 

[Slam62]

Resin?

No imprinted concrete

 

[Slam62]

£20k?

Half that so not too bad, we’re having a bedroom fitted and tarted up as well so over 20k total.

 

[Slam62]

I need glasses, I read this as ripped off by Kikkat.

We have a local garage who's decent but the OH went to Kwikfit once as she just needed some air in the tyre. She was expecting a minimal charge but they just did it for free.

Which is nice.

Makes you feel all warm inside

 

[Slam62]

Little wins please me greatly

Take what you can, small steps.

 

[Slam62]

So you took it back to them, because kwikfit it the ONLY tyre fitter in the country so you had no choice..

Blimey chill out man it’s over move on I have.