WiFi adapter suddenly stopped on HONOR Magicbook

[steinooo]

Hi all,

I'm stumped. All of a sudden my HONOR Magicbook 14 (win 11) WiFi adapter just disappeared from device manager. It was working at 11am this morning, and nothing Strange has happened to it, the only thing out of the ordinary I suppose is that I connected it to my USB-C hub which i don't do very often. However it was behaving fine whilst using it.

I've taken the laptop to bits and the WiFi adapter is firmly seated and there's noway it can have dislodged.

The Honor PC manager software diagnoses it as a driver error, but isn't able to fix it.

I've rebooted dozen times and installed the latest windows updates, and the HONOR driver website is currently down and their support not available.

Any thing I can try I'd be grateful to hear!

 

[Philtor]

Were there any Windows updates installed that might have caused the issue perhaps? Is it detected in the BIOS? Bit concerning device manager isn’t picking it up just..

 

[steinooo]

Were there any Windows updates installed that might have caused the issue perhaps? Is it detected in the BIOS? Bit concerning device manager isn’t picking it up just..

It was updated a few weeks ago so nothing that ties in....

However get this.......i've just Walked upstairs, rebooted for the 20th time, conceeding defeat to find a usb WiFi adapter, and it just started working?!!!!!!

I am still troubled by this, there was literally no NIC device attached a few moments ago, now it's worked and connected to the network!??!

Any idea how I can dig into what's gone on? Can't see anything related in Application or System event logs

 

[AthlonXP1800]

I googled HONOR Magicbook 14 found people has same issue with wifi on both Windows and Linux.

DriverIdentifier - The most simple & easy driver updating tool.

DriverIdentifier helps you quickly identify and download the latest drivers for your PC, ensuring optimal performance and hardware compatibility.

www.driveridentifier.com

Download and run driver identifier to upload your device manger to see if all your drivers is up to date and find out what your wifi brand and model.

 

[steinooo]

I googled HONOR Magicbook 14 found people has same issue with wifi on both Windows and Linux.

DriverIdentifier - The most simple & easy driver updating tool.

DriverIdentifier helps you quickly identify and download the latest drivers for your PC, ensuring optimal performance and hardware compatibility.

www.driveridentifier.com

Download and run driver identifier to upload your device manger to see if all your drivers is up to date and find out what your wifi brand and model.

Thanks, wow athlonxp, my first pc build was one of those chips

My malware bytes finds that app Sus, do you use it?

I already know the WiFi NIC model, it's a realtek 8822ce

 

[AthlonXP1800]

Thanks, wow athlonxp, my first pc build was one of those chips

My malware bytes finds that app Sus, do you use it?

I already know the WiFi NIC model, it's a realtek 8822ce

Yes I had driveridentifier app installed and used it to scanned my device manager and uploaded my detail back in 2022.

Gigabyte Z370 AORUS Gaming 7 Drivers

The Gigabyte Z370 AORUS Gaming 7 is a premium ATX motherboard designed for Intel's 8th and 9th generation Core processors, featuring the Intel Z370 chipset. It boasts top-tier gaming features, including support for DDR4 memory up to 4133 MHz (OC), multiple M.2 slots for fast storage, and...

www.driveridentifier.com

It strange your MalwareBytes find the app supsciously but it did not contain malware, I downloaded driveridentifier_setup.exe and Norton 360 scanned it confirmed it is cleaned not contain malware.

VirusTotal

VirusTotal

www.virustotal.com

87 anti-virus scanned file found it is clean but some anti-virus like Seclookup, MalwareBytes and other reported file as false postive.

What driver version your Realtek 8822ce use?

When your Realtek 8822ce have connection issue, did device has error code in device manager?