WiFi calling?

Feek · 16 May 2016 at 20:40

Mrs. Feek has an iPhone 6S, I have a 6S+

We're both on EE. We both have WiFi calling enabled.

Her phone shows this.

Mine doesn't.

Anyone know why this would be?

Terminal_Boy · 16 May 2016 at 20:46

You might not have been automatically provisioned for VoWiFi. Call EE.

Feek · 16 May 2016 at 20:51

They called me a few months ago and told me to turn it on. I didn't even realise the display was supposed to change until I looked at Mrs. Feek's phone this evening.

teenwolf · 16 May 2016 at 20:53

So what's the crack then, can you use the wifi calling as much as you like ?

Feek · 16 May 2016 at 20:53

Aye. Well, I clearly can't!

Broken Hope · 17 May 2016 at 06:02

You're both on pay monthly?

I'd just ring and check it's enabled on your account.

Tunney · 17 May 2016 at 07:50

teenwolf said:
So what's the crack then, can you use the wifi calling as much as you like ?

WiFi calling means that you can make calls over WiFi when you don't have a mobile signal. You still get charged at your normal network rate.

Feek - It took Vodafone a couple of attempts to enable it on my account. Try ringing them again?

Feek · 17 May 2016 at 07:56

Yeah, we're both on pay monthly, in fact we're on the same contract sharing minutes and data. EE actually called me a few months ago and suggested I turn it on because I have reasonably poor coverage at home!

I'll pop into the local shop at lunchtime.

Deleted member 77746 · 17 May 2016 at 18:13

settings > phone > Wi-Fi Calls (Turn OFF then ON?)

Feek · 17 May 2016 at 19:35

Went into the local EE shop, they checked and my account is all enabled, they couldn't see why it wasn't working. So they've removed the feature, told me to leave it switched off on the phone for 24 hours and re-enable it, see if that forces it to start.

Valo · 17 May 2016 at 20:15

Have you checked the carrier settings on both phones are the same versions?

Broken Hope · 17 May 2016 at 21:15

WiFi Calling has been supported for ages so I'd doubt he would have a Carrier Setting that didn't support it.

Feek · 18 May 2016 at 09:36

Yes. I'm fully up to date. In fact, I think I originally enabled the option on my previous phone but it never showed up.

I'll try switching back on when the 24 hours has elapsed.