Wii not working

warnea1984

warnea1984

warnea1984

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Joined
26 Jan 2005
Posts
826
Just been playin on the wii, the menu froze before it got to the wii menu, now when i turn it on i get a blank screen, check connectors and there all fine. There is no sound when it powers up as well.

Connected the sound direct to a pair of speakers and still no video or audio.

If i move the remote around I can feel the remote vibrate as thou its passing over one button.

Tried leaving it powered of for a few minutes still no look. :(

Also can anyone link me to a page regarding information on the internal button battery inside the wii, what hapens if I remove this battery.

This is one of the reasons I like my pc, when it does fail at least i can replace parts and fix the issues myself. :)
 
Yeah mine done this before but leaving it turned off over night solved the issue last time but this time i still get nothing.

Well I removed the cr3032 battery incase it was used to remember any power up settings, but still no luck.

Have emailed wii technical support, but have still not heard back from them yet. I have to say the wii uk support site is rubbish compared to the american one.

This is the first console I have brought since my sega mega drive, and I have to say I unimpressed, my sega never failed ever, (well until i spilt coke into the machine :p )
 
Well I'll keep you guys updated around the service levels I receive and how quickly they respond, the lack of information on the UK support site is worrying thou.

For you info

Email: Sent Wednesday 15th 4.00PM
Response: Still waiting
 
Yeah I am going into full off mode even unplugged it from the mains a number of times.

Well this is day 2 since sending the email and still no response from nintendo's customer services dudes :( .
 
Well just phoned the uk nintendo help line, and I am equally unimpressed, first of all the number 0870 6060 247 kept coming back as line busy and not even ringing.

Finally got through and I am told (by an answer machine) for any faulty wii I should just post it to them with a covering letter explaining the fault. What happens if my wii gets lost at there offices I have no reference number just my word that I sent my wii to them. Very poor customer service procedures, by my standards.

I will have to get it sent via signed deliverly. I also wonder what will happen to my saves and my mii's, and my friends list, oh and my vc games.

Does any one know if the vc games are linked via you nintendo login or to the console friend code?
 
M0T said:
I think they are specific to the console, thats why you have to send them to nintendo so they can transfer your data over so you don't lose anything.
Click to expand...

Ah ok then, I been browsing the net looking for people with similar a problem, did manage to find one guy who had the same problem but he's in the USA and it appears as if there customer service is higher than the europe one, well if the support websites are any think to go by.

Are the wii's still hard to come by in the shops still, I am thinking about getting it fixed and then selling it on for the price I brought it for. Its a great console and I love it for what it is, but like I said earlier this is the first time I've brought a console in years and I seemed to be having no luck with consoles.
 
Last edited:
Well just to give an update, as of this date I have still not recieved a return email from codestorm, so if you have issues don't email custoemr services.

After phoning and sending my wii last Friday, I recieved what appears to be a new wii this morning, only 4 working days which is not a bad turn around at all.
Will update when I get it home and set it up. Will be interested to see what information they have copied across.
 
Well got home plugged it in and it all started :D

Oh but wait I need to update the wii myself, I've lost all my mii's, all my saves including 60hrs on zelda, which I dont know if I can be bothered to go through again.

And to top it all of i am out of pocket as I've lost all my wii points and vc games. Even thou I sent a covering letter kindly asking if I could get them transferred.

I am going to have to write another letter I think as I can just about put up with losing every thing else put £20 worth of vc games and another £10 worth of wii points, as well as the £10.50 I paid for postage. So that £40 i am out of pocket because there systems dont have high enough quality control :mad:

I could have taken it back to the local shop and got a replacement, with no cost to myself.

I am angry can you tell :p
 
Kreeeee said:
I had everything but my Mii's. They forwarn everyone about that and I transferred them all to my Wiimote.
Click to expand...

Interesting I wonder why they didn't do any of that for me,

I well I am abit more chilled now will just ring them in the morning and see what they have to say.
 
I would have kept onto the wii longer had I known so I could have got the games off myself, as it booted occasionally if you left it unplugged for a week or so.

Just spoke with there customer services and they say they are going to get back to me by the end of the day, so lets wait and see. They also meantion that the data should have been migrated onto the new wii but for some reason it was not in this case. :confused:

Dont forget the cost of phoning a national rate number to talk with them aswell.
 
Well all of Friday came and went and no one got back to me,

Decided to ring em this morning, and there only open monday to Friday.

Tried playin the wii this morning and I just can't seem to get back into it :(
 
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