Will my Applecare cover my stupid sister?

[Phate]

Hello all,

My sister managed to successfully tip half a glass of water over my keyboard - Now the arrow keys and num keys don't work at all, the Mac beeps when I use the return key, the caps key doesn't work and the A key thinks its the caps key!!!

It's not one of the new ones either, but I've only had it since I got the Pro (July)

I love the feel of it and not to fond of the new keyboards and I don't want to pay through the nose for an original one off eBay.

Before I take it apart tonight and attempt to fix it myself, will my Applecare cover it? I took out a 3yr plan with the pro, not sure if it covered keyboard as well, so does anyone know off the top of their heads?

Many Thanks,

Jacob.

 

[Oh Ed not again.]

Take the keyboard out, and stick it in the airing cupboard over night. Should sort it.

I dumped a cup of coffee on my lappy kb, detached it and dumped it in the shower and rinsed it through. 24 hours in the airing cupboard - fixed with every key working and no sticking.

 

[Deleted member 651465]

Take the keyboard out, and stick it in the airing cupboard over night. Should sort it.

I dumped a cup of coffee on my lappy kb, detached it and dumped it in the shower and rinsed it through. 24 hours in the airing cupboard - fixed with every key working and no sticking.

Nice idea, but removing the MBP keyboard is a tricky business.

You could try if you want (instructions over http://www.ifixit.com/Guide/Mac/MacBook-Pro/Upper-Case/85/4/Page-5/Upper-Case ), but it's a lot of messing around just to remove the keyboard, that's not guaranteed to work afterwards.

I believe Applecare covers parts and labour, but I'm not sure it covers accidental damage. Best to ring them up and ask over the phone.

 

[Oh Ed not again.]

Ah this was on a "you can replace everything" Dell C610, I think it's 8 screws and 2 ribbon cables.

Oh yeah, ask the question from a purely hypothetical point when you call Applecare just in case

If Applecare can't help, you might be able to get it under contents insurance - but I bet
your life they'll try and say it's "personal effects" and you don't have that kind of cover

 

[Phate]

I'll give them a ring when I get home.

if not I'm taking a screwdriver to the thing!

Atleast it got a clean I spose

 

[CocoPops]

Applecare is a WARRANTY not insurance.

The only way you MIGHT be able to claim is if you dry it out and then claim ignorance as to why it stopped working.