Win 10 failing to upgrade

casey · 15 Aug 2015 at 19:38

Trying to upgrade from 8.1 to 10 and after downloading it goes through the install & then stops with the message 4 updates failed to instal. No failed installs showing in update history apart from win 10 pro. Any ideas get over this problem.

koolpc · 15 Aug 2015 at 19:41

https://www.microsoft.com/en-us/software-download/windows10

casey · 15 Aug 2015 at 20:24

I thought you had to upgrade before you could instal from disk to get it to activate. Is that wrong.

koolpc · 15 Aug 2015 at 20:29

Upgrade first

casey · 15 Aug 2015 at 20:52

I can't upgrade that is why I posted here.

koolpc · 15 Aug 2015 at 21:04

Try again

Skeeter · 15 Aug 2015 at 21:06

Upgrade using the ISO. You can mount it within 8.1 and just run setup.exe and select to upgrade.

Does exactly the same as using the downloaded update but removes the potential for corrupted downloads and things.

casey · 16 Aug 2015 at 11:53

koolpc
Already tried three times.

Skeeter
If I install from disk will it still activate. As i understood it you had to upgrade and activate before you could install from disk.
I did once install from disk and after 3 or 4 days it still hadn't activated and I had to log into every time I used it. I tried removing the log in screen but I still had to log in.

koolpc · 16 Aug 2015 at 12:41

Casey. Did you download a fresh copy or use the same one? Try again as the downloads may be corrupted!

casey · 16 Aug 2015 at 12:44

Skeeter
I tried using an iso it came up with enter key which I entered my win 8.1 key which it accepted. Then it asked to select whether to keep apps or clean install. the third option was blocked. No sign of 'upgrade'.

casey · 16 Aug 2015 at 12:57

koolpc
They were done through MS updates so it downloaded every time. Took ages to do.

Skeeter · 16 Aug 2015 at 14:57

casey said:
Skeeter
I tried using an iso it came up with enter key which I entered my win 8.1 key which it accepted. Then it asked to select whether to keep apps or clean install. the third option was blocked. No sign of 'upgrade'.

You have to run the ISO from within your existing 7/8.1 installation to get the upgrade option, rather than booting from it.

If its 8.1 it handles ISOs natively so just double click it in Windows and then run the setup.exe.

casey · 16 Aug 2015 at 19:49

Success at last.
Tried as suggested to run setup from ISO but it said put in other 64x disk. It was 64 bit I download. So tried download again & once downloaded selected upgrade instead of save. It then downloaded again (not sure why, may have because I selected Pro). Once it was downloaded it went to installing & away we went. All running, no logging in & appears to be activated.
Thanks to you both for your help.

Skeeter · 16 Aug 2015 at 21:12

No problem.