Win 8 pc reinstall question

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My mate has a PC with windows 8 on it that was pre-installed. Now, problem is that he cant get on the PC as it shows a black screen with writing on so OS needs re-installing.

Obviously there is no Product Key sticker on the case!

How can we re-install the OS as he didnt have any recovery media with it.

I do have a Windows 8 pro 64 DVD. Can i use that? What about the product key?

Any help would be appreciated. Ta
 
The key is in the bios. Which win8 will auto read.
What are the instructions for recovery from the manufacturer, is there a HDD partition with the back up stuff.

I would expect it used a different serial code to your copy.
 
The key is in the bios. Which win8 will auto read.
What are the instructions for recovery from the manufacturer, is there a HDD partition with the back up stuff.

I would expect it used a different serial code to your copy.

That what i was worried about. Mate should have made a recovery disc when he had the pc but didnt. Cant access hard drive now at all.

Any way around it or does it mean buying win 8 again?
 
you should be able to buy recovery media for a few £ from hp/dell or who ever it is.
Or I expect you could find the right copy online somewhere and download it.
 
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Its a shame it is like this with win 8 as not everyone does a recovery. I know they should.
 
I believe even if Windows is pre-installed you should have the Windows key stuck on the case. If the manufacturers are not doing that its a big tut tut.
 
I believe even if Windows is pre-installed you should have the Windows key stuck on the case. If the manufacturers are not doing that its a big tut tut.

They stopped doing that with windows 8 as the product key was coded into the BIOS, where 7 and below were installed using a generic manufacturers image which used a single product key so one had to be included if a reinstall was required as the OS wouldn't activate if you used the key in the original OS install.
 
Easy.

1) Grab the latest version of 8.1: https://drive.google.com/folderview?id=0B3c2hcaO4GgWbXB4Q0g5YkhHUVE&usp=sharing
2) Create a bootable USB key: http://www.microsoftstore.com/store/msusa/html/pbPage.Help_Win7_usbdvd_dwnTool
3) Boot from key and provide one of the placeholder keys (see first link)
4) Use RWEverything to extract the embedded key: http://www.nextofwindows.com/how-to-retrieve-windows-8-oem-product-key-from-bios/
5) Activate

Fantastic!

Just did the above but didnt need to use the keys provided and 8.1 installed like a dream and activated on my new SSD! Many thanks
 
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