window 8.1 shut down issue

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Joined
10 Jan 2012
Posts
12
Hi all so recently built a new system and everything is working fine apart from this issue. sometimes when shutting down my system it just logs me out to user login now even if i tell it to shut down from this screen it just turns screen off and then back to login. now if i hit the restart button system will restart and go back to login and will shut down from there fine. any ideas what might be causing this ? like i said its completely random when it happens some days it shuts off fine others i have to restart before i can shut down.


thanks
 
hi so after looking in the eventviewer it was looking like a power issue so i changed my power options to fix this issue but it only fixed it for a week and now its back with a new error.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="volmgr" />
<EventID Qualifiers="49156">45</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-07-18T19:55:23.760966700Z" />
<EventRecordID>3607</EventRecordID>
<Channel>System</Channel>
<Computer>pc</Computer>
<Security />
</System>
- <EventData>
<Data>\Device\HarddiskVolume2</Data>
<Binary>0000000001000000000000002D0004C003200000170000C000000000000000000000000000000000</Binary>
</EventData>
</Event>

so little stuck as last night the error started again after a week of it being fine. starting to get frustrating now haveing to restart the system just to shut down so any help is welcome

Thanks
 
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