windows 10 cant access NAS drive (but works over FTP)

Soogs · 9 Sep 2020 at 06:42

Hi all

I've been having issues connecting to network shares in windows 10

I can see the drives as "storage" but cannot connect to them.

They can be accessed by ftp and I can access the software web pages just fine but for some reason cannot access them through windows explorer.

they are old nas drives. i have enabled smb1.0 in windows features.

I'm using zone alarm and avast antivirus.

Any ideas on how to fix this?

note: some times I can see and connect to the drives via windows explorer (like maybe 1% of the time).

Cheers

Soogs

WJA96 · 9 Sep 2020 at 08:51

You need to enable SMB - possibly even SMB 1.0 which is supposedly like giving a hacker access to your data on a plate.

deuse · 9 Sep 2020 at 12:00

What NAS have you got?

Have you turned on the option for windows in the NAS software?

bremen1874 · 9 Sep 2020 at 12:03

Have you tried using the IP address or UNC path in Explorer rather than relying on them showing up automatically?

mattyg · 9 Sep 2020 at 12:04

My Synology Nas does this quite often.. A Simple reboot seems to fix it

Soogs · 10 Sep 2020 at 07:24

So the NAS drives are really old.

one is a seagate freeagent 2TB

and the other is a WD mybook 3TB i think.

for some reason its all working fine since posting.

I sometimes have to use the \\ip\ to get into the shares.

I think my network switch may have been causing issues as it keeps dropping from 1000 to 100 on some devices (not sure if that's even relevant)

is SMB 1.0 an issue if external access to the drives are disabled?

the-evaluator · 10 Sep 2020 at 09:21

Soogs said:
is SMB 1.0 an issue if external access to the drives are disabled?

Possibly. How exactly is it disabled? Has a check box been ticked to say it's disabled or is external access blocked by your router? That said, unless you specifically opened up external access in your router I'd expect it to be blocked so you should be ok.

bremen1874 · 10 Sep 2020 at 10:10

Having SMB1.0 enabled provides a path for the spread of anything that does manage to get onto a device on the network. The high profile WannaCry infections are evidence of that. They aren't something that can be blocked at router level.

the-evaluator · 10 Sep 2020 at 10:11

Good point, I hadn't considered that.

Soogs · 10 Sep 2020 at 12:40

so these drives are before the cloud was a thing so FTP access is the only way in from an external IP (unless you hack into my wifi i guess?)