Windows 10 Completely Messed Up

WuMyster

WuMyster

WuMyster

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28 Feb 2012
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London, UK
Had a friend ask me to take a look at her computer and at first it seemed like a simple boot record issue but it's not.

She has absolutely no idea how the issue began so when I first started to look at it, Windows 10 wouldn't boot due to missing MBR. Fixed that and it boots but it boots to a blue screen.

Booting W10 from USB and repairing fails. Resetting (keeping files) and reinstalling W10 fails.

Is the only option now to fresh install W10? Luckily whoever set up the PC for her made partitions so a lot of her files aren't on the system volume.
 
If it's blue screening every boot you could google the error to try and shed some light on what the cause might be, it's possible you might be able to salvage it. If not then you could try booting a live-environment linux distro to salvage whatever user data is actually on the OS partition before you reinstall.
 
When you say going to a blue screen, is it an error dump screen or a blue screen giving the user options?
Either way it sounds buggered. Re-install removing everything on boot partition and tell her to keep away from dodgy sites :P.
Oh, it could be a disk issue so worth doing a error check too if you can get it up and running again.
 
Alright guys I found the problem but no idea how to rectify it.

It has something to do with the nvidia drivers. Removing them in safe mode will allow W10 to boot in. Install them and W10 will finish booting and I will then get no signal to screen and no power to USB devices.

Do I install the previous version of the driver?
 
I would suggest taking a look at the motherboard for the model number then head on over to HP and download the chipset drivers.

Edit

Are the Nvidia drivers for the motherboard or a GPU?
 
Last edited:
TWiNKLeT0Es said:
I would suggest taking a look at the motherboard for the model number then head on over to HP and download the chipset drivers.

Edit

Are the Nvidia drivers for the motherboard or a GPU?
Click to expand...

nvidia.

Does anyone know how to stop windows update automatically download and installing updates?

Everytime I system restore to before drivers are on, it downloads and installs the latest nvidia drivers and as soon as it's fine, it black screens and I have to restore all over again.
 
When i come across issues i backup data, format, reinstall windows. Job done! Saves all the farting around!
 
It could actually be the graphics failing, is this a dedicated graphics card or an integrated NVidia chipset job?

If its separate try pulling it and using the on board or swapping it out for something else.
 
nightmare99 said:
It could actually be the graphics failing, is this a dedicated graphics card or an integrated NVidia chipset job?

If its separate try pulling it and using the on board or swapping it out for something else.
Click to expand...

Didn't see this post but I am actually thinking it may be the GPU or mobo. I tried to work around having to test hardware but this doesn't explain the bootmgr issues.

Baffled. Will strip a spare PC and test each component. Will be a long day tomorrow.
 
Update for anyone who cares. Stripped the whole PC down.
Ran with MOBO, CPU, 1 stick of RAM and a new drive. Windows installs and runs perfectly off onboard graphics.

Install GPU and issues back. Will test another GPU tomorrow and see if it's the motherboard or the GPU's problem.
 
(just re-found) There is also a process to block driver updates on a specific hardware ID, albeit with group policy editor see here
I need to block win 10 from updating an incompatible nvidia driver and will probably try this as well as the global device installation settings, that I had already set.

... but if the group policy editor access is gone in pro with this anniversary crapware, I guess it will no longer work.

...good luck
 
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