Windows 10 Creators Edition Update - Hang on Restart, on Bios Screen

Soldato
Joined
9 Mar 2012
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West Sussex, England
Just had a bit of a heart stopping moment updating W10 where it decided after restarting, thought it had applied the update but at this stage it hadn't. Anyway it just hung on the Bios screen doing nothing.

What I found to work in this situation in case others experience this, was to restart the PC and press the key to access the bios. In my case it was configured to use uefi bios, it occurred to me that maybe fastboot or secure boot was somehow interfering with the process. I switched both of these off and restarted and this time was presented with the usual w10 logon screen. Previously when I tried restarting it would just get stuck on the bios screen each time so in my case I seemed to narrow down the cause to one of the above. Once I logged in I could see it hadn't applied the update and windows update had forgotten that it had even downloaded the Creators Edition update.

Next I rechecked for Windows updates and allowed it to re-download this whilst I removed Kaspersky from my system as I had a different version to install once Windows was updated. I let Windows finish downloading the Creators Edition update and waited for Kaspersky to finish uninstalling, then did a normal Windows restart for the Kaspersky removal to fully take effect. I then had the option to do a restart and update for Windows. This time it worked fine, one little issue with Riva Tuner that ships with MSI Afterburner which I had to install the latest Riva Tuner which sorted that.
 
What make machine is this (or is it a home build). You are right in that it's normally fast boot with Win10 that stops the machine restarting (and sometimes shutting down) as this is a hybrid sleep. Effectively what happens is, you have something that the Windows PowerPlan believes is too important to restart (hypervisor, etc) and a restart will fail. You can bypass hybrid sleep when performing a restart by pressing and holding the Shift key
 
Hi, its a self build, built when the intel ivy bridge cpu's were released. It seems to be a slight issue with the MSI mobo, it has 2 lots of fast boot, one is just labelled as fast boot, probably the one which was designed for windows 8 as its in a screen with that heading, the other is labelled as msi fast boot. The msi fast boot I have found to work and also reinstated the secure boot option so its working ok now. The support for this mobo wasn't great from msi, was very much down to key people in the msi community to produce better bios updates, sadly support for this chipset range of mobos was dropped quite quickly.
 
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