Windows 10 creators update stuck at preparing to install

SimonC said:
Friend has a laptop and the install has been stuck at 46% for the last 1:30-2 hours.
Can I suggest this to her in the link, and use the 'update now' option or will that just restart the whole process again and she'll be better off just waiting?

https://www.microsoft.com/en-us/software-download/windows10
Click to expand...

No, update now would have same issue everytime if she restart the whole process again.

She should click on Download tool now to download Media Creation Tool to download iso then click on iso, run the setup to install Windows 10 will fix the issue.
 
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