Windows 10 random freeze behaviour

[Petelock]

Hi,

I've searched the threads and found no direct match, but apologies if this has already been raised.

I completed a clean retail install of Win 10 64bit Home last week on a new desktop machine that I put together. All installed fine and boots without problem etc.

Problem is that the system is freezing up with no error message, mouse/keyboard die and the only way to resolve was a hard reset from the power button. Then loads fine etc until it occurs once again. The timing for freezes was random as was activity being undertaken e.g. idling, installing, gaming, surfing.

I ran the in system troubleshoot which identified some issues and resolved and then also ran a scannow which fixed some windows files. This has reduced the frequency of the crashes and they seem to now only be occurring during gaming crashes for Metro for me in Steam and also Dragon Age Inquisition through Origin.

I have been gaming with all unecessary system processes and services disabled and enabled, but the problem persists. It may be that this also still be occurring during other activity but I have not had time for a thorough test using other applications such as lightroom etc.

I was interested to hear if anyone else had experienced this type of issue and what solutions fixes were tried. Looking elsewhere, it seems that I am not along with this issue and other forums report the same type of problem. Is this just a Win 10 teething bug???

Edit:

Just to add that all drivers, BIOS and programs are updated to the latest versions. Hardware:

i7 5820
MSI X99 A Krait edition mobo
Kingston fury 2400 DDR4 16gb ram
M.2 PCIE Samsung 950 SSD 256 gb
Asus GTX 970 Strix
Superflower 750w platinum PSU

 

[zola25]

I've had two occasions where the computer appears to have frozen completely, e.g. no keyboard or mouse response. However on both occasions everything resumed as normal 10-15 seconds later.

I'm not 100% sure this was the cause, but since rolling back the NVidia driver from 355.60 to 353.62 it's not happened again. May be worth a try.

 

[Petelock]

Hmm, so far I've not had any restore to the mouse keyboard - once frozen it's all she wrote, but certainly worth trying a driver rollback.

I'm also finding that the CPU is idling around high 40's so was going to investigate that further through task manager to see if there is a process/program culprit.