Windows 10 restarts when I tell it to shutdown

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14 May 2007
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I have had this issue before on other computers. Always managed to fix it with one of the things I tried below, But I am currently stumped now..
Tried everything and it still fires back up after telling it to shut down.
Checked for errors using Microsoft tool. No issues.

System did not have issues when built and worked fine. But, as you do, apply various graphics drivers and other essential stuff. All motherboard/chipset drivers correctly loaded.

Windows 10 64-bit professional.

Told network adaptor to disable WoL.
Disabled fast startup
Disabled restart upon failure.
All patches and updates applied.
BIOS the latest (Gigabyte Gaming 7 with i7-8700).
Ran Microsoft system check tools to check integrity of files. All fine
Disabled all junk and utilities lke Samsung/Corsair etc so they do not start automatically.
Reset BIOS and loaded optimised defaults.
System still restarts after I tell it to shut down.
All overclocking turned off and hardware at defaults as far as I can tell.

Solution to switch PSU off. Not good. Other than this daft issue the machine is a dream with 32G memory and 1060 Graphics and works perfectly.

Any thoughts guys? Really dont want to have to start again and reload windows and applications.

Thanks, Steve
 
Thanks. Tried all those things chaps including command line and removing USB's so it was bare bones as could be other than keyboard and mouse. No luck.

So I started to remove drivers. As soon as I removed Intel Rapid Storage Technology driver it stopped doing this restart and behaved. Spent about 6 hours on this issue.

At least it's now sorted, thanks for your inputs guys! :)
 
Yes, I am in AHCI mode. I have to be though or else windows 10 would not install.
For that matter I cannot get Optane to work. That could be the reason for that too and i cannot accelerate my 4TG data drive.

To install on my NVMe (Samsung 970 Evo) what mode does motherboard need to be in? I could not get windows to install unless in AHCI mode.
 
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