Soldato
- Joined
- 29 Sep 2003
- Posts
- 5,834
- Location
- Newcastle upon Tyne
Hi all
My parent's PC runs Windows 10 and they both login separately with their Microsoft account. Whenever my dad logs in, the start menu, OneDrive, the app store and Cortana don't work. I have tried the usual 'fix start menu' issues but none of them have worked.
I have tried setting up a new local account for my dad and then switching it to a Microsoft account. However, when we go through the steps of associating the local account with his Microsoft account, we just get a message that says 'Ooops - something went wrong'.
My dad can login to his laptop no problem with his Microsoft account.
Does anyone know how to fix this? I suffer from the start menu not working often enough on my own PC but this is taking the biscuit with everything that has stopped working on my parent's PC.
Many thanks
M.
My parent's PC runs Windows 10 and they both login separately with their Microsoft account. Whenever my dad logs in, the start menu, OneDrive, the app store and Cortana don't work. I have tried the usual 'fix start menu' issues but none of them have worked.
I have tried setting up a new local account for my dad and then switching it to a Microsoft account. However, when we go through the steps of associating the local account with his Microsoft account, we just get a message that says 'Ooops - something went wrong'.
My dad can login to his laptop no problem with his Microsoft account.
Does anyone know how to fix this? I suffer from the start menu not working often enough on my own PC but this is taking the biscuit with everything that has stopped working on my parent's PC.
Many thanks
M.
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