Windows 10 USB ports don't work

Jeroden · 24 Nov 2015 at 12:29

Hey

The other day when I loaded up Windows 10 none of my USB devices worked. I have tried all ports and none work. My guess is an update caused the issue as Windows 10 was fine last week.

I can confirm it's not a hardware issue as my USB devices/ports are fine when I use Windows 7 on the same system.

I have even tried using a usb to ps/2 converter but that didn't work. So I am just stuck on the Windows 10 login screen with no way to get into the settings etc.

I am thinking I may need to use my Windows 10 disc and use a recovery option but I don't have a DVD drive at the moment.

Anyone have any recommendations?

GSXR Gaz Mc · 24 Nov 2015 at 12:37

can u get into ya bios ?

Jeroden · 24 Nov 2015 at 12:44

GSXR Gaz Mc said:
can u get into ya bios ?

Yup. I have the Asus Maximus Hero 6 with the latest BIOS verison (Version 1603).

Jeroden · 8 Dec 2015 at 14:06

Got it working.

For whatever reason the PS/2 mouse finally worked and I was able to uninstall the USB root hub driver and reinstall it. All USB ports worked after that.