Windows 11 Crashes

something daft already!!

something daft already!!

something daft already!!

Soldato
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Since updating to Windows 11, I have been getting an odd crash every now and then. Usually while I am not using other than listening to music or something.

The system will behave in two ways.

1 It will just suddenly reboot without warning
2 It will crash, all fans running loudly.

I was seeing an issue with Hyper V just before the crash so today I turned off virtualisation. It crashed about an hour later. Today has been the worst its been.

I am not wanting to reinstall if I can avoid it. Any ideas?

Ryzen 1700
16 GB RAM
Geforce 2080TI
Various hard drives and SSDs
 
Thanks, I have indeed checked event viewer. Other than the original error which I have resolved, there is nothing there to indicate why. Only Kernal Power Error. All drivers updated. Latest BIOS which is made for Windows 11.

No issues before the "upgrade".
 
I followed the MS method of changing a couple of reg entries and it allows the install.

The upgrade was done from within Windows.

I have a small SSD, 64 GB IIRC, its just about big enough the run the OS and nothing more. I have a number of HDDs which currently contain media mostly.

If the pain becomes too much to bear, I could try a clean install and see if it helps but this will annoy my users.

No, nothing around the time of the install when the crash happens. Previously it was complaining about Hyper V:

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So, as I no longer use virtualisation, I removed Hyper V from Windows Features, feeling smug. Actually no, feeling tentative! Then

kY6vkDp.png


It crashed again.
Not crashed since, so far.
 
martin363 said:
I saw this exact error on LTT, it is to do with power management on the CPU.

I cant remember the exact fix, but I think they disabled C3 power mode in the bios to fix it.

It is caused by the CPU undervolting to a voltage that is too low and causes the crash, when it tries to enter the lower power state, and is specific to Ryzen and specific bios.

Turn off power low power states in the bios and it will be solved.

A vid where Linus is going on vacation and Antony has to troubleshoot Linus's PC since a win 11 upgrade for the exact errors you are experiencing, from a couple of weeks ago.

this video:

https://www.youtube.com/watch?v=1EYLzD2GytA
Click to expand...


Thank you very much for posting that. I had watched this clip and tried exactly what was suggested when it was first published. I disabled C states, it was called something slightly different on my board IIRC. I was thrilled when I first saw this clip and thought it might just solve. Alas no. I am getting to the end of my tether with it and is why I started this thread now. The issue started the first day. Looking through event viewer, it usually happens around 3-4 times, then is stable until I have to reboot, then it starts again. I usually leave it on for days and days so it doesn't happen every day.
 
Thanks, I'll look into that. At the moment it seems stable, on next crash, I'm going into BIOS and checking the voltage. I was just poking around the power setting in the Asus overclocking app thingy. I expect I'll have to jump into BIOS to change it.
 
Well, it just reset itself again, today has been the worst it has ever been. I just went into BIOS and increased the voltage to 1.3v from 1.1v I guess time will tell now.

I never had this issue with Windows 10. I am thinking I might have to try a clean install next.
 
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