windows 7 experience index not working?

Silent Spring

Silent Spring

Silent Spring

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Joined
2 Nov 2009
Posts
105
Location
London
I have just build a new system and the Experiance index gave me good rating etc


but i logged on today and now there is no score and when i click on rate my pc, nothing happenss! no error messages or anything

looking at the log file i get this error

033696 (0844) - common\winsatutilities.cpp:1382: cannot access the winast API registry key; 2 The system cannot find the file specified.

032323 (0844) - d3d\dx9misc.cpp:1030: Error: Unable to create the D3D device

032323 (0844) - d3d\dx9misc.cpp:1030: Error: Unable to check the capabilities of the video card because a d3d device could not be created

032463 (0844) - winsat\logging.cpp:1763: ERROR: pahse enter/leave imballance

030232 (0844) - winsat\processwinsaterror.cpp:0095: ERROR: tried to read resource strings, unknown exception occured

just wondered if any had any of these prblems
 
I've got the same problem mate. It appears there are a lot of people effected by this and other little niggles. There are quite a few threads about it on various forums. I had Kaspersky installed but that wasn't my problem. My personal opinion is that there is a hardware conflict somewhere, and it isn't Win 7 directly. Our of interest do you have P55 chipset?

Interestingly you error log is slightly different to mine - mine errors out on the HD compression tests. But I don't have any issues with my hard disk.
 
Last edited:
hmmm yes i do have P55

its weird


it did used to work and rated my ssytem all around the 7.4 mark! ( except hard drive which was 5.9 as its 7000rpm)

i know tis only a windows gimmick, but it annoys me!!!

i may try the repair feature on the disc...... dno if i can be bothered to do i full system reinstall.

PS

i let windows download a driver for my intergrated lan chipset, and it stopped working! and i had to reinstate to old driver! so just a heads up not to let it download it, its an optional download anyway!
 
I had a completely blank experience index screen and fixed it by enabling Performance Control Panel in the Registry. I guess it might solve these issues as well.

You just need to delete the relevant key - google it.
 
i cant run the experience index on win 7, not that i really care though.

But i know that there's a known issue with Kaspersky 2010 and the experience index, i have read they are working on a fix for the issue with Kas2010.
 
Silent Spring said:
hmmm yes i do have P55

its weird


it did used to work and rated my ssytem all around the 7.4 mark! ( except hard drive which was 5.9 as its 7000rpm)

i know tis only a windows gimmick, but it annoys me!!!

i may try the repair feature on the disc...... dno if i can be bothered to do i full system reinstall.

PS

i let windows download a driver for my intergrated lan chipset, and it stopped working! and i had to reinstate to old driver! so just a heads up not to let it download it, its an optional download anyway!
Click to expand...

Mine worked when I was running with a different chipset/motherboard. As soon as I upgraded to P55 it has refused to run. Might be coincidence of course. I presume yours has worked since you installed P55?

Yes you might be on to something! I also let Win 7 download a lan driver for my system, which promptly failed to work. I had to reinstall the one suppled by my motherboard manufacturer, but the point is I can't recall testing the experience index prior so I don't know if that is an issue or not.
 
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