windows 7 freezing

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12 Jul 2004
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289
hi there,
I have just installed windows 7 64bit retail, and everything is great except every now and then i get freezes, tends to happens when moving large files or downloading, i have all the latest drivers for my installed hardware and the event viewer it says about kernel power critical error but im assuming that's due to me forcing a restart.

it just locks up and i cant move mouse, CTL+ALT+DELETE does not do anything, so forced to reset system. no BSOD or errors coming up at all. rather odd, i have set the power option to high performance and still nothing. also checked temperature logs and nothing coming up there either.

sig is wrong now have

quad core 2.4Ghz processor
6Gb of Ram
2.4Tb of HDD space
nvdia Gtx 275
windows 7 64Bit retail
 
image freezes, cant move mouse no sound playing so cant say but would have guessed so. no Bsod or any error msg, just total lock up and no choice but to force restart
 
I get that too then on vista and 7 on different computers. Not worked out what causes it.

Once it unfroze itself after 10 minutes other times I just restart it.
 
Got this too, I've been trawling the net and trying all the fixes suggested.
Most common fix appears to be setting the power management option to full rather than balanced but this hasn't worked for me.

A fix I have yet to try is to do with the SATA controller drivers, this link is to some intel drivers which have apparently worked for some, I intend to try them tonight:
http://downloadcenter.intel.com/Detail_Desc.aspx?agr=Y&DwnldID=17882&lang=eng

If this doesn't work I'm going to go for the slightly butt-puckering moment that is a motherboard bios update but that really is last resort ;)
 
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Have a similar problem when downloading and/or browsing my downloads folder. I have to go into safe mode to sort out the downloads before going back to normal Windows 7
 
Have you been able to spot anything in the events viewer, I've found nothing useful so far...

Since yours is browsing a hard drive, are they SATA and if so have you tried the link I posted a few posts up?
 
i think it could be the ram, i just bough 4Gb of corsair ram and i just tested it with memtest and before it could even get going it froze up..

although i took out some older ram i had and now testing again so so far so good, could be the older ram as it has always been an issue (crucial ballistix)

ill let you know how it goes, ill try those drivers too

that link doesnt work btw :(
 
Thanks for the update, I see we've been using the same microsoft forum as well;)

I'll test my ram tonight as well but I've not had any problems with it on XP so not sure why it should start failing now...

Link fixed btw.
 
i think it could be the ram, i just bough 4Gb of corsair ram and i just tested it with memtest and before it could even get going it froze up..
If you mean it froze up before it got to the blue memtest screen, then that's necessarily a RAM problem. Memtest has never worked on my current system, but I know for a fact that the (current!) RAM is fine.

Freezing on the blue screen is still unlikely to be a RAM problem. I know a few older chipsets memtest never liked - it might just be another of those incompatibilities that memtest doesn't like... it doesn't take much to stop it working on quite a few systems.

I'd be running the hard drives through some diagnostics myself. On NT I think I've only ever seen complete temporary freezes through dodgy drives or cables... or hot-swapping a drive when Windows doesn't want you to hot-swap it.
 
Yes i've had this problem too i've had BSOD to tho but i belive its my two other hard drives causing the problem coz i unconnected them then windows 7 was fine :) so could be an issue with my Sata drivers or somthing like that.
 
I was having this problem too. Solved it by doing the following...

START/ type "Power Options"/ Change from "Balanced" to "High Performance"

I was not having BSOD. Just Kernal-Power error in event viewer.
Not crashed since, well it has but that was my fault for overclocking it a tad too much hehe
 
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This is definately a Windows 7 problem as this is happening on my sons laptop and a fresh install on my new build is doing the same.

just tried the above fix so hope it sorts it
 
hi again guys,

right tried the power options fix and also memtest and left stuff downloading and came back to it and computer had frozen again. cant think what i can be. what was the link for the sata controller drivers?

cheers
 
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