Windows 7 genuine notification

HouR

HouR

HouR

Associate
Joined
18 Dec 2007
Posts
484
Location
Hertford
Hi guys,

Bit of a weird one but the girlfriends laptop has started telling me windows is not genuine.
I'm not aware of anything that's changed but I don't exactly monitor what she does.

I have the key on the bottom of the laptop but the windows webpage says its not valid and wants me to buy another or reinstall windows.

Before I ring Microsoft is there presumably an easy way to resolve this?

Cheers,

ash
 
Who manufactured the laptop? typically this can occur when the mainboard develops a fault and can report it being not genuine when infact it maybe, report it to the manufacturer anyway.

If its OEM microsoft will not help at all.

try a full reinstall of windows and see what happens.
 
Its a HP G61 and out of warranty so doubt HP will care.
Was hoping I could just insert the key somewhere without having to reinstall :(
 
Sometimes you can recover the OS with the ability of backing up data should be optional if you have a recovery partition.

I think in honesty recovering is the best bet and if you still have problems this will highlight a possible mainboard issue.

or the other option is to just ignore it :P
 
Change the Windows Key to the one you have then if that fails go through the manual activation by phone. I think there's been a bit of a glitch in the genuine windows authentication tool. I had it one of my PC's using a multiple user key but only one (of the three).

Andi.
 
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