Windows 7 issue with images

doodah

doodah

doodah

Caporegime
Joined
18 Oct 2002
Posts
28,655
Location
London
A friend of my mum's partner has just emailed me with the following and I haven't the foggiest what it may be:

I am using Windows 7 - Home Premium. I do a lot of graphic work, and the problem I will describe has occurred before. I solved it then, but it has happened again, and this time I am stuck. I have been working on a series of images in .jpg format, taken at two locations over the past weekend. They are in seperate folders in the 'pictures libraries' with sub-folders in each folder.

I was working on both folders this morning, then having returned to them, I have been unable to access any images, although they gradually start to appear, one by one, but very slowly, and I mean slowly. I know they are still in the respective folders, as properties clearly shows them, and when I used the shareware programme - Irfan View - the images all appeared immediately. For some reason which I do not know, Windows seems to have placed a block on viewing all the images in the 'pictures library', and not just in the two folders mentioned.

Any assistance in solving this will be much appreciated. I have 'googled' and it seems others have had a similar problem but I cannot understand most of the possible responses.
Click to expand...

Any ideas? Could it be that the images are very large or something to do with indexing?
 
Shot in the dark here but I would start by running the system file checker. Open a command prompt as an Admin and type sfc /scannow and run it. What size are the images in question also?
 
Will try a system file checker and see if he doesn't mind doing a remote desktop session with me.
 
Well it isn't the file sizes...."The size of the images is as taken and are between 2.500 and 3.500kb."
 
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