Windows 7 not activating after Windows 10

MouthBoy

MouthBoy

MouthBoy

Soldato
Joined
6 Apr 2010
Posts
2,918
Location
Cambridgeshire
I have had to roll my wifes laptop back to Windows 7 due to Windows 10 driver support rendering her laptop useless. I was completely unable to use Window 10s in built rollout service due to crashes on the laptop. My only option was to install from scratch, so I have done so. Installed fine and windows 7 is on the laptop again.

However, now I am unable to activate using her key. I have tried to use the phone activation service 3 times and it always says the key is invalid and I am a victim of counterfitting. I know this is not true due to the key working in the past multiple times, once to recover from a HDD failure.

I am trying to contact Microsofts helpdesk via the web chat but have been in queue for a long time.

Does anyone have any suggestions?
 
This seems to be quite a common issue. Something is going wrong at the back end and flagging upgraded 7 keys as blacklisted in error.

No idea if there's a fix yet. But have you tried a fresh clean install of Windows 10? Upgrading is massively hit and miss.
 
Skeeter said:
This seems to be quite a common issue. Something is going wrong at the back end and flagging upgraded 7 keys as blacklisted in error.

No idea if there's a fix yet. But have you tried a fresh clean install of Windows 10? Upgrading is massively hit and miss.
Click to expand...

Just been on a chat with MS for 2hours. They tried to activate multiple times themselves but its blocked there end too. I have been escalated and am getting a call back Monday 8-10pm.

Also, I cant use Windows 10 on the laptop as the driver support is not there yet. Graphics do not work and I noticed that other things like USBs are dodgey too. :(
 
What laptop are you using?
Some may never be able to support it Win10. I have a Sony which has Intel onboard graphics but I cant just download the latest driver from Intel for it, it has to come from Sony...and Sony don't bother updating their drivers any more. I've had a look on the SOny support site for mine and it basically says the laptop will not be able to work with Windows 10 and they can't be bothered to sort out the drivers to make it work. The laptop is only three years old and was a premium model (Sony Z). No wonder they no longer make laptops and Dell do :). Might be worth referring to the website for your laptop to see what they say, if anything, about upgrading to Windows 10.

Although I've found the Sony latop robust and reliable, the use of more proprietary hardware is a PITA. Even upgrading from Win 7 to Win 8 was a nightmare - having to install new drivers in the right order from sony themselves. Much prefer Dell's in this respect, new OS#s just work on them and you can get the driver straight from the manufacturer of the graphics processor.
 
Last edited:
Its a HP DV6-6052EA.

HPs site has been updated recently for Windows 10 and states that all Windows 10 drivers come down with Windows update. These drivers however are broken for this model.
 
My main rig has not had a single issue (OS related) issue with Windows 10. There are a few niggles such as some applications duplicate on task bar when opened, but its minor.

The laptop hit every bloody hurdle and then quit the race!
 
got me worried there....I installed w10 last week but decided to upgrade so bought new motherboard etc etc and reinstalled my retail copy of w7. Glad to say it activated first time via the phone option.
 
Well Microsoft are currently on the phone to me and are trying to get the laptop activated again. They have admitted to me that upgrading from OEM installs blocks the keys for future use. If this is a bug or intentional they will not say.

Will let you know.
 
Well I am impressed. They activated the install, but not with an OEM code, with a retail code. If that wasnt enough, they gave me a professional family pack code (didnt know they did a pro family pack). So I can now install on two more machines in the same household.

Bit annoyed I had to wait 2 days for this, but I think they made up for it!
 
You must log in or register to reply here.
Back
Top Bottom