Windows 7 restarts instead of shutting down.

Stromatolites · 2 Dec 2010 at 17:28

Right then, as the title says, my pc started no longer wanting to shut down, and instead will always restart. I have performed clean installs to see if that fixes the problem...nothing.
I have updated drivers etc...nothing
I have disabled restart on system failure, nothing.

It just seems to power down for seconds and then boot up again.

Specs are as follows:
Windows 7 64 bit
CPU: i7 950
Mobo: p6x58d-e
Ram: 6gb Corsair Domintor -GT
GPU: 5850
PSU: xfx 750

Kouba · 2 Dec 2010 at 17:33

Iv had this problem for 6 bloody months! I STILL havent found a solution, it only started occurring after I changed my case to Antec 902. I contacted Antec, and they asked me to test a different power switch so thats what ill be doing within the next few days.
Trust me though, I have TRIED EVERYTHING regarding this issue, everything except updating my BIOS. Wake On Lan wasnt the cause either.

Stroma, Ill tell you now, its a very frustrating problem but you'll probably have to get used to it unless your problem has a simple solution such as removing the network card or something along those lines.

The only way I manage to keep the PC off is by pressing the power supply switch straight after it powers down.

Let me know if you find a solution though, Im pretty sure its my case causing it, a spark or short circuit somewhere.

Stromatolites · 2 Dec 2010 at 17:59

Seem to have run through everything I could possibly try to test whats causing it to restart everytime....strange that I can't put my finger on what is causing it.

wapcatlet · 2 Dec 2010 at 18:03

I've heard of this problem before.
Sometimes it can be resolved by resetting the BIOS, either via the jumper method or by removing the battery for 10 minutes.

Kouba · 2 Dec 2010 at 18:04

Haha! welcome to my world buddy, Iv gone through practically all the tests there are. Iv switched my power switch with my reset switch, but Im thinking there might be a short circuit coming from my Front I/O panel on my case.

Stroma, It must have started occurring after you added or changed something... any ideas?

Stromatolites · 2 Dec 2010 at 19:15

wapcatlet said:
I've heard of this problem before.
Sometimes it can be resolved by resetting the BIOS, either via the jumper method or by removing the battery for 10 minutes.

That did the trick. Took it out for a good hour or so and now its working fine again.
Cheers mate.

Kouba · 2 Dec 2010 at 20:28

Can you guys tell me which battery this is, and how to remove it please?

Thekwango · 2 Dec 2010 at 20:58

usually just a case off popping it out, some motherboards have a clip securing it which has to be taken off. but it should be easily removed once you locate it

Essexraptor · 2 Dec 2010 at 21:21

Dirty-Blade said:
Can you guys tell me which battery this is, and how to remove the it please?

Check your motherboard... should be a batt... a bit smaller than a 2p piece somewhere on it

removal instructions above

Hagar · 2 Dec 2010 at 22:44

Also check the reliability monitor in windows 7 see if anything has been causing problems.
andy.

wapcatlet · 2 Dec 2010 at 23:20

Stromatolites said:
That did the trick. Took it out for a good hour or so and now its working fine again.
Cheers mate.

Excellent! Glad I could help

Kouba · 3 Dec 2010 at 00:25

Wapcatlet THANK YOU SO MUCH!!!! After 6 months of frustration, you sorted my problem within 2 hours!!! You have my utmost respect and appreciation!!

Essexraptor · 3 Dec 2010 at 09:52

Dirty-Blade said:
Wapcatlet THANK YOU SO MUCH!!!! After 6 months of frustration, you sorted my problem within 2 hours!!! You have my utmost respect and appreciation!!

You found the battery then?

Glad you now have it sorted

Kouba · 3 Dec 2010 at 11:40

Essexraptor said:
You found the battery then?

Glad you now have it sorted

Yeah, it was exactly as you described, cheers for the help mate, thanks to Thekwango aswell.

I would have NEVER suspected the battery to be the cause of all these problems.

Essexraptor · 3 Dec 2010 at 11:45

Dirty-Blade said:
Yeah, it was exactly as you described, cheers for the help mate, thanks to Thekwango aswell.

I would have NEVER suspected the battery to be the cause of all these problems.

Just to note

Removing the battery is actually just one of the ways of re setting the BIOS/clearing CMOS. They normally last years and only need to be changed very rarely

wapcatlet · 3 Dec 2010 at 13:19

Dirty-Blade said:
Wapcatlet THANK YOU SO MUCH!!!! After 6 months of frustration, you sorted my problem within 2 hours!!! You have my utmost respect and appreciation!!

That's great news!
I am surprised that my suggestion worked for 2 people here. I was half expecting the problems to be related to the PSU or a dodgy motherboard.