Windows 7 wireless connection problem

The Scop · 19 Sep 2010 at 14:18

Hi, I'm trying to fix my brother's laptop, well sort of, lol. The problem is that you the wireless network I try to connect it to it won't connect, you get the standard can not connect to network, I've tried diagnosing, and some other things, problem is my bro is one of three flatmates (students) and both the others are connected and using it fine and will be would be disconnected if I turn off router, (the router is a white netgear adsl router) sorry I can't explain in more detail, I'm an it technician and even baffled, problem is I'm not very good at windows 7, I'm an XP man.

Any advice and solutions greatly appreciated.

Many Thanks

The Scop

The Scop · 20 Sep 2010 at 18:57

Hi, some details, his laptop is an Acer Aspire 5741, and the router is a Netgear DG834Gv3.Maybe updating the fireware might fix it, but again could this affect his flatmates ability to connect to the router which they can already do fine.