Windows 7 x64 Hangs at Welcome screen

Soldato
Joined
30 May 2009
Posts
4,622
Location
Maidenhead
Hey,

My girlfriends PC is having a problem.

From Saturday onwards (after a Windows update) her PC is refusing to continue past the Welcome screen. It just hangs. It does however boot into safe mode. To get it to boot normally, we have to run a system restore. Then it will boot.

It seems that a Windows update may be causing the issues. Two errors are flagged in Event Viewer. These are:

The computer browser service depends on the server service which failed to start because of the following error:
The dependency service or group failed to start.

The following boot-start or system-start drivers failed to load:
discache
ElbyCDIO
MpFilter
spldr
WANARPV6

DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server
{dd522acc-f821-461a-a407-50b198e896dc}

DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server:
{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}

DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server:
{DD522ACC-F821-461A-A407-50B198B896DC}

DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server:
{1BE1F766-5536-11D1-B726-00C04FB926AF}


I have tried Googling for these, and not getting anything meaningful. You know what it's like, trawling through pages of rubbish.

Any help would be great thanks
 
Huh, one of the guys i live with had the exact same problem, but we couldnt get it to boot into safe mode.

Unfortunately he didnt have any restore points and none of the other repair diagnostics helped so we had to do a reinstall :(
 
Try removing any non essential startup programs by using msconfig in safemode and rebooting. If it still wont boot grab a windows 7 CD (doesn't have to be legit) and boot to the CD, from here you can fix boot up problems automatically. it's not that bad at fixing issues compared to the older versions on windows. If this still does not fix the issue just back up your drive and go for a fresh install.
 
Try removing any non essential startup programs by using msconfig in safemode and rebooting. If it still wont boot grab a windows 7 CD (doesn't have to be legit) and boot to the CD, from here you can fix boot up problems automatically. it's not that bad at fixing issues compared to the older versions on windows. If this still does not fix the issue just back up your drive and go for a fresh install.

Tried to do a repair, and it said there were no issues. I'm thinking it's a problem with whatever update was installed. Disabled them for now, and it seems ok.
 
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