windows 8.1 pro black scrren after initial install

[youdsy]

hia so im having a problem after initially installing win8.1 on my laptop(when its finished installing off disc)

it gets to getting devices ready and @ 20% it goes to black screen and nothing happens after that.

tried installing it again multiple times.

tried going into CMD prompt and entering command recommend to fix issue.

tried booting in safe mode but it says "cannot resume install in safe mode"

dont know what else to do.

tried updating bios but cant it seems without OS on this laptop.

tried loading GPU driver b4 install but it doesnt detect driver.

any advice?

 

[linktoinsanity]

What OS did you have on the laptop before?

 

[youdsy]

win 7 home premium.

its my sisters laptop.

just downloading win 7 now. just spotted a serial key on back of laptop. would that be for win 7??? its a micorsoft label so im assuming so

 

[linktoinsanity]

Yeah, most likely. Try that and see what happens.

 

[youdsy]

b4 i installed win8.1 i tried win7 ultimate off CD but got error, windows 7 install error code 0x80070017.

tried installing win 7 home premium off USB but get same error.....