Windows 8.1 Store in corporate domain

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Django x2

Soldato
Joined
28 Sep 2008
Posts
14,215
Location
Britain
Ok, so this is my issue. To cut a long story short we have quite a strict domain.

All access is through proxy, WSUS does the updates and any external device that connects uses Cisco VPN, and then essentially, the proxy.

After relaxing enough policies to allow microsoft accounts to be linked I can now access the store and browse and add / join an outlook account, but when I try to install a store app I get an error:

your purchase couldn't be completed 0x80072f8f
Click to expand...

Now, this is really a Windows Update error. It appears that the store uses WU to get installs / updates to apps (makes sense I suppose).

There must be something proxy related that's stopping this and the WindowsUpdate.log suggests it's seeing the URl but getting denied

If anyone's interested, WU log of me finding the Lync App and then trying to install it.

Code: 
2014-02-01	22:30:24:037	1092	15b4	IdleTmr	WU operation (CDiscoveryCall::Init ID 33) started; operation # 304; does use network; is not at background priority
2014-02-01	22:30:24:038	1092	15b4	IdleTmr	Incremented PDC RefCount for Network to 1
2014-02-01	22:30:24:038	1092	15b4	IdleTmr	Incremented idle timer priority operation counter to 1
2014-02-01	22:30:24:044	1092	1238	SLS	Retrieving SLS response from server...
2014-02-01	22:30:24:045	1092	1238	SLS	Making request with URL HTTPS://sls.update.microsoft.com/SLS/{117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}/x86/6.3.9600.0/0?CH=41&L=en-US&P=&PT=0x48&WUA=7.9.9600.16384&AM=0&SCV=776
2014-02-01	22:30:25:089	1092	1238	Misc	WARNING: Send failed with hr = 80072f8f.
2014-02-01	22:30:25:089	1092	1238	Misc	WARNING: Proxy List used: <10.14.156.9:8080> Bypass List used : <*.mydomain.com> Auth Schemes used : <NTLM;Negotiate (NTLM or Kerberos);>
2014-02-01	22:30:25:089	1092	1238	Misc	WARNING: Send request failed, hr:0x80072f8f
2014-02-01	22:30:25:089	1092	1238	Misc	WARNING: WinHttp: SendRequestUsingProxy failed for <HTTPS://sls.update.microsoft.com/SLS/{117CAB2D-82B1-4B5A-A08C-4D62DBEE7782}/x86/6.3.9600.0/0?CH=41&L=en-US&P=&PT=0x48&WUA=7.9.9600.16384&AM=0&SCV=776>. error 0x80072f8f
2014-02-01	22:30:25:089	1092	1238	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation MakeRequest failed. error 0x80072f8f
2014-02-01	22:30:25:089	1092	1238	Misc	WARNING: WinHttp: SendRequestToServerForFileInformation failed with 0x80072f8f
2014-02-01	22:30:25:089	1092	1238	Misc	WARNING: WinHttp: ShouldFileBeDownloaded failed with 0x80072f8f
2014-02-01	22:30:25:089	1092	1238	SLS	FATAL: GetResponse failed with hresult 0x80072f8f...
2014-02-01	22:30:25:089	1092	1238	IdleTmr	WU operation (CDiscoveryCall::Init ID 33, operation # 304) stopped; does use network; is not at background priority
2014-02-01	22:30:25:089	1092	1238	IdleTmr	Decremented PDC RefCount for Network to 0
2014-02-01	22:30:25:089	1092	1238	IdleTmr	Decremented idle timer priority operation counter to 0
2014-02-01	22:30:25:120	1092	b28	EP	Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Client/Server URL: "https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx"
2014-02-01	22:30:25:120	1092	1564	IdleTmr	WU operation (CDiscoveryCall::Init ID 34) started; operation # 309; does use network; is not at background priority
2014-02-01	22:30:25:120	1092	1564	IdleTmr	Incremented PDC RefCount for Network to 1
2014-02-01	22:30:25:120	1092	1564	IdleTmr	Incremented idle timer priority operation counter to 1
2014-02-01	22:30:25:136	1092	1238	IdleTmr	WU operation (CDiscoveryCall::Init ID 34, operation # 309) stopped; does use network; is not at background priority
2014-02-01	22:30:25:136	1092	1238	IdleTmr	Decremented PDC RefCount for Network to 0
2014-02-01	22:30:25:136	1092	1238	IdleTmr	Decremented idle timer priority operation counter to 0
2014-02-01	22:30:26:824	1092	b28	PT	WARNING: Cached cookie has expired or new PID is available
2014-02-01	22:30:26:824	1092	b28	WS	WARNING: Nws Failure: errorCode=0x803d0010
2014-02-01	22:30:26:824	1092	b28	WS	WARNING: Original error code: 0x80072ee7
2014-02-01	22:30:26:824	1092	b28	WS	WARNING: There was an error communicating with the endpoint at 'https://fe2.ws.microsoft.com/v6/ClientWebService/client.asmx'.
2014-02-01	22:30:26:840	1092	b28	WS	WARNING: There was an error sending the HTTP request.
2014-02-01	22:30:26:840	1092	b28	WS	WARNING: The remote endpoint was not reachable.
2014-02-01	22:30:26:840	1092	b28	WS	WARNING: The server name or address could not be resolved
2014-02-01	22:30:26:840	1092	b28	WS	WARNING: Web service call failed with hr = 8024402c.
2014-02-01	22:30:26:840	1092	b28	WS	WARNING: Current service auth scheme='None'.
2014-02-01	22:30:26:840	1092	b28	WS	WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2014-02-01	22:30:26:840	1092	b28	WS	FATAL: OnCallFailure(hrCall, m_error) failed with hr=0x8024402c
2014-02-01	22:30:26:840	1092	b28	PT	WARNING: PTError: 0x8024402c
2014-02-01	22:30:26:840	1092	b28	PT	WARNING: GetCookie_WithRecovery failed : 0x8024402c
2014-02-01	22:30:26:840	1092	b28	PT	WARNING: RefreshCookie failed: 0x8024402c
2014-02-01	22:30:26:840	1092	b28	PT	WARNING: RefreshPTState failed: 0x8024402c
2014-02-01	22:30:26:840	1092	b28	PT	WARNING: PTError: 0x8024402c
2014-02-01	22:30:26:855	1092	b28	EP	Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Reporting URL: "http://statsfe2.ws.microsoft.com/ReportingWebService/ReportingWebService.asmx"
2014-02-01	22:30:26:871	1092	b28	Report	OpenReportingWebServiceConnection, reporting URL = http://statsfe2.ws.microsoft.com/ReportingWebService/ReportingWebService.asmx
2014-02-01	22:30:26:871	1092	b28	Report	Uploading 1 events using cached cookie.
2014-02-01	22:30:26:871	1092	b28	WS	WARNING: Nws Failure: errorCode=0x803d0010
2014-02-01	22:30:26:871	1092	b28	WS	WARNING: Original error code: 0x80072ee7
2014-02-01	22:30:26:871	1092	b28	WS	WARNING: There was an error communicating with the endpoint at 'http://statsfe2.ws.microsoft.com/ReportingWebService/ReportingWebService.asmx'.
2014-02-01	22:30:26:871	1092	b28	WS	WARNING: The server name or address could not be resolved
2014-02-01	22:30:26:871	1092	b28	WS	WARNING: Web service call failed with hr = 8024402c.
2014-02-01	22:30:26:871	1092	b28	WS	WARNING: Current service auth scheme='None'.
2014-02-01	22:30:26:871	1092	b28	WS	WARNING: Proxy List used: '(null)', Bypass List used: '(null)', Last Proxy used: '(null)', Last auth Schemes used: 'None'.
2014-02-01	22:30:26:887	1092	b28	WS	FATAL: OnCallFailure(hrCall, m_error) failed with hr=0x8024402c
2014-02-01	22:30:26:887	1092	b28	Report	WARNING: Failed to upload events to the server with hr = 8024402c.
2014-02-01	22:30:26:887	1092	b28	Report	WARNING: HandleEvents, ReportEventBatch, failed with proxy/auth error, hr = 0x8024402C.
2014-02-01	22:30:26:887	1092	b28	EP	Got 117CAB2D-82B1-4B5A-A08C-4D62DBEE7782 redir Reporting URL: "http://statsfe2.ws.microsoft.com/ReportingWebService/ReportingWebService.asmx"
2014-02-01	22:30:26:902	1092	b28	Report	OpenReportingWebServiceConnection, reporting URL = http://statsfe2.ws.microsoft.com/ReportingWebService/ReportingWebService.asmx
2014-02-01	22:30:26:902	1092	b28	Report	Re-Uploading 1 events using cached cookie, for proxy/auth failure.
2014-02-01	22:30:27:965	1092	b28	Report	Reporter successfully uploaded 1 events.
 
Looks like it's possibly an issue due to WSUS. If you go into Windows update and ask it to check for Windows Updates itself, then go through the store what happens?

Just a suggestion as don't run any clients this strictly myself.
 
I'm thinking the proxy is breaking access to the store and Windows Update, but since Windows updates are on the LAN you wouldn't ordinarily notice. You could try as linktoinsanity suggests and force Windows to 'check online for updates' in the control panel (GP settings permitting). If this throws an error it would suggest the proxy is likely causing the problem.
 
Literally pulled my hair out with this today and got no further. Even went a few steps back at one point!! Not ideal, but will continue to find a solution
 
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