Windows activation on Dell

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Help! Just wiped windows 7 from a new Dell laptop for a friend with the aim of reinstalling from genuine media and the legal key attached to the laptop. However Windows states this license key is not available for activation . It is a Dell license key so perhaps its volume licensing, but how do I activate it?
 
Windows home premium 64. That's the same version oI used to install. Windows is happy with the key, ie it's accepted, but activation is the problem. I should have known out wouldn't be this easy!
 
That's a great idea.It won't automatically provide that phone number. I'll google out but if you know of a link to the phone number, that would be appreciated.

Thanks OCUK!
 
Tar. Just got off the phone to MS, told me to get to Dell. The restore partition doesn't exist anymore, this was the whole reason for wiping the thing!! I wanted a stock install. I'll go to Dell Monday and get them to activate.

Am I still in the right? All I want is a straight install with no crapware. I don't need to purchase media.....
 
hm so the problem might be with my media? It was a digital download from mIcrosoft using the a digital river link. Looks like I might need to get Dell media.. :(
 
It is a retail disc. MS asked about the laptop and the vendor. I expected them to realise it was Dell as soon as I gave them the key. I'll try different media tomorrow and report back.
 
Aye, I'm trying to get a genuine Dell image. I did find one available which requires a dual layer DVD so haven't burnt it yet. Unless anybody knows how to trigger a network install using an iso? :)

I'm also trying to get an official Dell disc from Dell.
 
Success.Used Dell media and it didn't even ask for a license key, nor need activated. MSE Iron and Thunder installed. Jk defrag too, all good. Cheers all!
 
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