Windows Explorer stopped working

worthingsaxovtr · 23 Nov 2010 at 15:19

Hi

I have started receiving this message in Windows 7.

All of a sudden started happeneing.

Any ideas please ?

SiriusB · 23 Nov 2010 at 15:38

OK, not much to go on there.

1: Check your Event Viewer logs under System and Application at the time of an Explorer crash. Either post the error codes/Event ID here or look it up.

2: If you installed any new software just prior to the messages, try removing the software. Does the problem go away?

roger_37 · 23 Nov 2010 at 15:39

what version windows,xp ,vista,w7?

worthingsaxovtr · 23 Nov 2010 at 15:49

Under the details tab, guess it is the same as general tab.

explorer.exe
6.1.7600.16450
4aebab8d
DUI70.dll
6.1.7600.16385
4a5bdf25
c0000005
0000000000003ddf
15ec
01cb8b25cf3ffd98
C:\Windows\explorer.exe
C:\Windows\system32\DUI70.dll
1ddc797e-f719-11df-bf7b-6cf049b879ed

SiriusB · 23 Nov 2010 at 15:55

roger_37 said:
what version windows,xp ,vista,w7?

Read his post again!

worthingsaxovtr said:
Under the details tab, guess it is the same as general tab.

explorer.exe
6.1.7600.16450
4aebab8d
DUI70.dll
6.1.7600.16385
4a5bdf25
c0000005
0000000000003ddf
15ec
01cb8b25cf3ffd98
C:\Windows\explorer.exe
C:\Windows\system32\DUI70.dll
1ddc797e-f719-11df-bf7b-6cf049b879ed

Where did you get that from?

worthingsaxovtr · 23 Nov 2010 at 15:58

where you told me to get it from

start
typed in event viewer
chose view event logs
custom views
admin events
then clicked on details

its getting worse

second error code

explorer.exe
6.1.7600.16450
4aebab8d
zipfldr.dll
6.1.7600.16385
4a5be098
c0000005
000000000002cd04
1418
01cb8b25e2d95e0f
C:\Windows\explorer.exe
C:\Windows\system32\zipfldr.dll
af6b0afa-f719-11df-bf7b-6cf049b879ed

SiriusB · 23 Nov 2010 at 16:00

What is the Event IDs for the entries?

The details pane is useless to me without all the other info.

Source
Event ID

Any error message under the General tab?

I am guessing there is an error with some dlls, but without the rest of the info I can't really say.

worthingsaxovtr · 23 Nov 2010 at 16:05

source - application error
event id - 1000
task category (100)

System

+ Provider

[ Name] Application Error

- EventID 1000

[ Qualifiers] 0

Level 2

Task 100

Keywords 0x80000000000000

- TimeCreated

[ SystemTime] 2010-11-23T15:47:52.000000000Z

EventRecordID 2399

Channel Application

Computer musicman-PC

Security

SiriusB · 23 Nov 2010 at 16:19

Is there any pattern to the errors? Is it whenever using a certain program or if you open a particular folder?

worthingsaxovtr · 23 Nov 2010 at 16:23

this may sound weird but it only seems to be on a right click of the mouse. Left click nothing happens and it is all fine.

Soon as I start using the right click game over it crashes.

Cheers

roger_37 · 23 Nov 2010 at 16:25

roger_37 said:
what version windows,xp ,vista,w7?

sorry missed you put w7

Jamiman · 23 Nov 2010 at 18:49

perhaps you installed a program that has Windows explorer integration (when you right click, you can use the program) and it has an error. Uninstall all software that has been installed since the problem happened one at a time, until you are a week before the first error.

If you still get problems, then i would worry a lot more!