Windows has failed to start, can I upgrade to 7?

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18 Jul 2009
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678
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UK
Hello,

A friend of mine (who is a computer noob) did a windows update with windows vista 32 bit home premium. After the update it failed to start and he cannot fix it, because he has lost his disc (and I am too far away to help!).

He was wanting to upgrade anyway, so if he bought the 32 bit home premium upgrade version of windows 7, would he be able to carry out the update, or would he need to fix the error?

Thanks
 
Yes, you can do a full format and install using the upgrade version afaik, you'll just be required to put the Vista CD Key in either during or after install.
 
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