Windows not Genuine.

Kavalree · 7 Jul 2012 at 21:16

OK, So I have been running the same copy of Win7 Home Premium ever since it was released. Now today, I had a bath and when I let out the water, it tripped my power as there was a MAJOR leak. Got everything running again, boot PC up and have the Windows not Genuine message on my desktop. Ideas boys?

KNiVES · 7 Jul 2012 at 21:26

It might have done something to your CMOS battery in the motherboard or something like that. If I recall right there's one small part of the mainboard that the OS checks for hardware consistency and if it's not the same as before it'll assume that particular Windows install is on a different machine altogether.

I could be wrong about the CMOS battery part, but the message stems from the OS thinking it's on a different machine now.

wazza300 · 7 Jul 2012 at 21:27

probably needs re activating due to the power outage,could have corrupted something

Kavalree · 7 Jul 2012 at 21:29

My Steam has gone the same way...thinks this is a new PC...also logging onto my EVE Account Management was the same...

Odd.

What can I do to fix the Windows issue then? Got my OEM case sat next to me now...

Kavalree · 7 Jul 2012 at 21:47

OK. Tried to reactivate and I get faced with the following.

The following failure occurred while trying to use the product key:

Code:
0x80070241

Description:
Windows cannot verify the digital signature for this file. A recent hardware or software change might have installed a file that is signed incorrectly or damage, or that might be malicious software from an unknown source.

spoffle · 7 Jul 2012 at 21:48

Have you checked the system date and time to make sure it's right?

wazza300 · 7 Jul 2012 at 21:49

Try a system restore to last restore point,it might cure it

doyll · 7 Jul 2012 at 21:53

wazza300 said:
Try a system restore to last restore point,it might cure it

this

Kavalree · 7 Jul 2012 at 21:54

spoffle said:
Have you checked the system date and time to make sure it's right?

Yes, that is correct...

wazza300 said:
Try a system restore to last restore point,it might cure it

I don't keep restore points...now I guess I should.

No restore points have been created on your computer's system drive.

Steveocee · 7 Jul 2012 at 22:02

Only option is a reinstall then...

olivier renault · 7 Jul 2012 at 22:32

Check your time and date. I've had that before.

Should have mentioned, my time and date got reset, some windows certificate expired and screwed a whole bunch of things.

Kavalree · 7 Jul 2012 at 23:03

olivier renault said:
Check your time and date. I've had that before.

Should have mentioned, my time and date got reset, some windows certificate expired and screwed a whole bunch of things.

Time and date is fine. Windows now has a pop-up saying I need to re-install...oh well...time to make back ups...

Kavalree · 8 Jul 2012 at 00:05

Done a full re-install. Fixed problem and hopefully and other problems, like a nearly full SSD...

Merlin5 · 8 Jul 2012 at 00:13

Done a virus and spyware check with malwarebytes, spybot and microsoft security essentials?

edit: doh, didn't see the post above.

doyll · 8 Jul 2012 at 00:27

Glad it's resolved.