windows pc aid removal help

longjohn · 5 Jun 2012 at 21:58

hi guys i need some help in removing windows pc aid its a fake software
any ideas how to remove it coz it dont show up in add and remove programs

or is it best to do a reinstall of windows

KIA · 5 Jun 2012 at 22:44

Boot to safe mode with networking, download malwarebytes, update definitions and do a full system scan.

longjohn · 6 Jun 2012 at 10:59

it wont let me open malwarebytes so im going for reinstall of windows 7 hope that will sort it

edscdk · 6 Jun 2012 at 11:01

try combofix.exe from bleeping computers before you reinstall, that may work...

Hagar · 6 Jun 2012 at 12:08

http://www.softpedia.com/get/System/Boot-Manager-Disk/MoveOnBoot.shtml

move on boot, select programs to remove on next system boot.

KIA · 6 Jun 2012 at 12:32

longjohn said:
it wont let me open malwarebytes so im going for reinstall of windows 7 hope that will sort it

Even in safemode?

demonix · 6 Jun 2012 at 12:57

longjohn said:
it wont let me open malwarebytes so im going for reinstall of windows 7 hope that will sort it

Did you try using the malwarebytes chameleon tool that should allow you to run the program even if the fake program is blocking the main program file from running.

Unless it blocked the installer then disregard what I just posted.

Deception · 6 Jun 2012 at 13:19

edscdk said:
try combofix.exe from bleeping computers before you reinstall, that may work...

Rkill is a good one too. It helped when my nephew had a virus that stopped him starting Malwarebytes.

longjohn · 6 Jun 2012 at 21:50

i have reinstalled windows and its not showing up atm
would it still be on there as it was in the registy files

i managed to install it but it wouldn't update or open afterwards

will try other suggestions and let you know how i get on

how can i stop this from happening again coz its my sons computer i have mcafee on it allready

Smoogels · 6 Jun 2012 at 22:07

To stop it from happening again just don't visit strange sites and don't run unknown .exe files.

Stoner81 · 7 Jun 2012 at 03:33

longjohn said:
i have reinstalled windows and its not showing up atm
would it still be on there as it was in the registy files

i managed to install it but it wouldn't update or open afterwards

will try other suggestions and let you know how i get on

how can i stop this from happening again coz its my sons computer i have mcafee on it allready

Re-installing Windows will have removed everything on the drive so it will be clean

as for stopping it from happening I would advise to remove McAfee and get a much better anti-virus like Eset Smart Security.

Stoner81.

longjohn · 7 Jun 2012 at 10:59

To stop it from happening again just don't visit strange sites and don't run unknown .exe files

this is my 10 year old son's computer,he said that he never downloaded it but just want to try and stop him from doing it again

ok and will try eset

thanks all

KIA · 7 Jun 2012 at 11:33

Don't rely on anti-virus. Keep all software on your Son's compute up-to-date. This includes Windows, Java, Flash, Adobe Reader & the web browser. Secunia PSI will help you with this.

demonix · 7 Jun 2012 at 16:03

longjohn said:
i managed to install it but it wouldn't update or open afterwards

If you're talking about malwarebytes there, then the tool I mentioned would allow you to run it (if you went through all programs and found the malwarebytes anti-malware folder you'd find another folder in there called tools which contains the tool I mentioned).