Windows phone 8.1 upgrade gone bad

Soldato
Joined
1 Mar 2003
Posts
5,508
Location
Cotham, Bristol
My Wife has a Nokia Lumia 620, at the beginning of the week she received a notification her phone that the 8.1 upgrade was available. Since upgrading she's had endless problems

- Phone randomly turns itself off despite having charge (have to take battery out in order to be able to turn back on again)
- Won't load apps such as Kindle
- Photos appear blurry
- Bad mobile signal
- Keep having to 'forget' the wifi network and re create it

And probably a few other things. Googling seems to turn up a few other results of similar stories. It apparently isn't possible to roll back.

So given Microsoft/Nokia (whoever) has pretty much bricked the phone for her, does she have any course of action she can take?
 
Back
Top Bottom