Windows reliability monitor & event viewer enquiry

OnlyAlex · 22 May 2023 at 17:22

Hi, do I need to be concerned about a few errors here and there on Windows reliability monitor and event viewer?

I note that after restarting my laptop earlier on today after checking the reliability monitor there was one error as attached below. This seems to only occur when restarting and ties into setting up Phone Link with my iPhone the other day as the issue wasn't there before. I don't notice any issues with Bluetooth. I also checked event viewer and there was a separate error on there, again, only once: 'Intel(R) Wi-Fi 6E AX211 160MHz : Has determined that the network adapter is not functioning properly.' & 'Intel(R) Wi-Fi 6E AX211 160MHz : Has encountered an internal error and has failed.' Again, this has only happened since setting up Phone Link and I haven't noticed any issues with the WiFi and I have checked for a network adapter update and run Windows trouble-shooters. Is it normal to have a few errors in the background? Cheers.

Source
Bluetooth Support Service

Summary
Stopped working

Date
‎22/‎05/‎2023 16:22

Status
Report sent

Description
Faulting Application Path: C:\Windows\System32\svchost.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: svchost.exe_bthserv
Application Version: 10.0.22621.1
Application Timestamp: 6dc5c2a5
Fault Module Name: ntdll.dll
Fault Module Version: 10.0.22621.1485
Fault Module Timestamp: b7f0154a
Exception Code: c0000005
Exception Offset: 000000000002168d
OS Version: 10.0.22621.2.0.0.768.101
Locale ID: 2057
Additional Information 1: 8841
Additional Information 2: 884196c745133cf2c33c154e0e3f039b
Additional Information 3: 484d
Additional Information 4: 484d1af166a062c2455f4422193c9bd4

Extra information about the problem
Bucket ID: 192d5dff245bd5318bf9efdeac6b6827 (2015906047879505959)

Deleted member 77746 · 22 May 2023 at 17:25

It crashes that’s all.

Clear all event logs, reboot and see if it reappears. If it does come back uninstall the drivers and reinstall with latest versions. Then clear event log and reboot and check event log again.

dlockers · 22 May 2023 at 17:26

No; stop wasting your time hunting problems that aren't there.

Deleted member 77746 · 22 May 2023 at 17:33

dLockers said:
No; stop wasting your time hunting problems that aren't there.

It may be a problem if the background app is crashing. The logs are telling that it is.

dlockers · 22 May 2023 at 17:35

GaryTheSnail said:
It may be a problem if the background app is crashing. The logs are telling that it is.

The entry point of any Indian call center Windows scams are "go to event viewer and do you see errors?".

Every single windows event log will be littered with errors. Unless it is causing a material and recurrent error, it is noise in the background that is best ignored.

Deleted member 77746 · 22 May 2023 at 17:37

dLockers said:
The entry point of any Indian call center Windows scams are "go to event viewer and do you see errors?".

Every single windows event log will be littered with errors. Unless it is causing a material and recurrent error, it is noise in the background that is best ignored.

OnlyAlex said:
I also checked event viewer and there was a separate error on there, again, only once: 'Intel(R) Wi-Fi 6E AX211 160MHz : Has determined that the network adapter is not functioning properly.' & 'Intel(R) Wi-Fi 6E AX211 160MHz : Has encountered an internal error and has failed.'

Where does the Indian call centre come into it? I don’t see that statement in the first post.

OnlyAlex · 22 May 2023 at 17:47

Thanks both for your advice. I unlinked my iPhone from the Phone Link app and re-started my laptop and both issues aren't re-occurring, so it clearly was something to do with Phone Link. I have an Apple Watch anyway so won't use it anymore I don't think, but I don't know what else I could've done to resolve the issue? Everything was working fine apart from those errors in the background.

Deleted member 77746 · 22 May 2023 at 18:20

OnlyAlex said:
Thanks both for your advice. I unlinked my iPhone from the Phone Link app and re-started my laptop and both issues aren't re-occurring, so it clearly was something to do with Phone Link. I have an Apple Watch anyway so won't use it anymore I don't think, but I don't know what else I could've done to resolve the issue? Everything was working fine apart from those errors in the background.

If everything was working fine then there’s nothing to worry about, I assumed something wasn’t working.

Murphy · 22 May 2023 at 18:32

OnlyAlex said:
Thanks both for your advice. I unlinked my iPhone from the Phone Link app and re-started my laptop and both issues aren't re-occurring, so it clearly was something to do with Phone Link. I have an Apple Watch anyway so won't use it anymore I don't think, but I don't know what else I could've done to resolve the issue? Everything was working fine apart from those errors in the background.

If you can do what you want, as in you can connect using Phone Link without issue, then I'd ignore it as like dLockers said Windows event logs can be full of clutter at times. Especially with how Microsoft QA has gone in the last few years.

You could try updating your network drivers to see if that makes the problem go away...

Intel® Wireless Bluetooth® Drivers for Windows® 10 and Windows 11*

Installs Intel® Wireless Bluetooth® version 23.70.3 Driver version varies depending on the wireless adapter installed.

www.intel.com

OnlyAlex · 22 May 2023 at 21:45

GaryTheSnail said:
If everything was working fine then there’s nothing to worry about, I assumed something wasn’t working.

I did say everything was working fine in my original post, but thank you anyway.

OnlyAlex · 22 May 2023 at 21:46

Murphy said:
If you can do what you want, as in you can connect using Phone Link without issue, then I'd ignore it as like dLockers said Windows event logs can be full of clutter at times. Especially with how Microsoft QA has gone in the last few years.

You could try updating your network drivers to see if that makes the problem go away...

Intel® Wireless Bluetooth® Drivers for Windows® 10 and Windows 11*

Installs Intel® Wireless Bluetooth® version 23.70.3 Driver version varies depending on the wireless adapter installed.

www.intel.com

Thank you!

mrk · 26 May 2023 at 14:07

Random apps crashing in the BG but don't mainfest in you actually noticing anything will result in reliability event flags/logs which is completely normal. It's just Windows being faffy behind the scenes. Just ignore them.

I see Logitech Setpoint and some games sometimes or "hardware" notices in Reliability monitor, yet I never actually experience any such issue with anything and my PC is on 24/7 - It's just always been like that with Windows and everything is otherwise stable/fine during actual use.

OnlyAlex · 26 May 2023 at 17:10

mrk said:
Random apps crashing in the BG but don't mainfest in you actually noticing anything will result in reliability event flags/logs which is completely normal. It's just Windows being faffy behind the scenes. Just ignore them.

I see Logitech Setpoint and some games sometimes or "hardware" notices in Reliability monitor, yet I never actually experience any such issue with anything and my PC is on 24/7 - It's just always been like that with Windows and everything is otherwise stable/fine during actual use.

Thank you.