Windows RT VPN Support

Associate
Joined
6 May 2011
Posts
248
Location
London
Hi all,

On a bit of a whim this week, I shopped in my MacBook Air and picked up a Microsoft Surface RT. I've got a gaming PC at home, but I use the portables for work...and here's my problem.For work I need to be able to connect to my companies servers via Remote Desktop Connection, through a secure VPN tunnel.

On my MacBook I was able to set up a L2TP/IPsec connection using the supplied VPN username, password, IP address and pre-shared key, from within the built in network settings. When I try the same on my surface however, I get varying results - none of which ending in me connecting to our network.

Sometimes it says a connection could not be established, sometimes it says the server rejected or disallowed the connection attempts. The last one said "the server did not reply in a timely manner". I'm positive I'm using the correct credentials as I'm copy pasting them from the same email I used when configuring the connection on my Mac. I don't believe anything is wrong on server side, as I can connect to our network from my girlfriends laptop using the Sonicwall Global VPN client.

I'm hoping someone here with a bit more experience can weigh in with some advice as to where I could be going wrong.

I'd like to say though, aside from this one issue I've found the Surface to be a great tool. Proper Outlook/Exchange support would've been appreciated, but I guess you can't have it all :D.

Any help would be much appreciated.

Regards,

Tobs.
 
I'd raise it with your IT department. It should work, and with Windows RT being what it is it's highly unlikely you've got any conflicts going on.

Outlook for Windows RT is coming, apparently.
 
You were absolutely right. I checked with some colleagues and it turns out L2TP connections weren't working for a lot of people.
They've looked into it and it's all working perfectly now :).
 
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