I have a Latitude 5420 which is a work laptop.
I tried to install a USB external monitor but it sent the laptop into a reset loop
This has happened previously on another laptop and I just went into Safe Mode, uninstalled the Driver, and then it was fine.
But on the Latitude 5420 I can't get into Safe Mode. I've tried the following:
Anyone know why Safe Mode isn't available?
I tried to install a USB external monitor but it sent the laptop into a reset loop
This has happened previously on another laptop and I just went into Safe Mode, uninstalled the Driver, and then it was fine.
But on the Latitude 5420 I can't get into Safe Mode. I've tried the following:
- Boot up.
- Press Esc to go to Bitlocker Recover - enter the long key (I think 48 numbers)
- Automatic Repair fails, then shows the "Troubleshoot/Turn off your PC" screen
- I select Troubleshoot.
- I see the screen - but no Startup Settings (as described here)
Anyone know why Safe Mode isn't available?