Windows Server 2003 printer problem

Red and White · 13 Mar 2007 at 09:23

when the printer has been left idle for a while some of the network printers stop responding, the server doesnt go to sleep or anything. it locks and the screen goes off. the problem doesnt happen with any consistency either.

im using HP Laserjet2600 connected directly to the network and installed on the server.

i get this error

when i click ok, the printer goes back to normal after a minute or so.

any ideas?

Red and White · 13 Mar 2007 at 10:20

madman045 said:
I don't suppose your printer is set up to get an IP address from the DHCP server?

If it is, give it a static IP outside the DHCP range and also check the gateway IP address on the printer.

Andy

i allowed it to pick up a ip from the dhcp and then reserved it afterwards. i'll check the gateways as i probably didnt configure them.

Red and White · 13 Mar 2007 at 15:37

printers seem to have picked up everything from the dhcp.

i have 2 servers running here, ips are allocated drom the dhcp on server 1 but the printers are installed on server 2. could this be the reason?

Red and White · 14 Mar 2007 at 10:34

BoomAM said:
I want to keep an eye on this thread, as we have a similar setup at work.

Did you install the HP Software on the server that came with the printers?

yes. was the only way i could do it. wouldnt work any other way.

are you CC3?

Red and White · 14 Mar 2007 at 18:13

give up on this for a while as half the network has come down today :rolleyes:

think one of the switches has gone :mad:

Red and White · 27 Mar 2007 at 09:08

still getting this problem

set up with static ip now. gatway and subnet mask all set up too. still getting that error in the op everynow and then.

to the poster that set it up over port 9100. what do you mean by that? im not that up on ports etc. ive got it set to a hp standard tcp/ip port that is the ip address of the printer.

edit: just looked at ports, it is on port 9100. thats the raw port. i see now.

still got problem though