Associate
- Joined
- 21 Oct 2021
- Posts
- 6
- Location
- Leicester, England
Hello all!
First post here, thank you for having me!
I have recently purchased a boxed and pristine Samsung NP370R5E-A06, which has 6GB of RAM paired with an I5-3210 processor. The laptop is in great condition and the battery life lasts about 3 and a half hours whilst I am doing my remote working. I have ordered 2x 8GB RAM sticks and also a Samsung SSD PRO which is due to arrive tomorrow.
Now I fully understand that this is not a gaming laptop and to expect nothing in the way of performance with my HD Graphics 4000
- the only games I play are The Sims 4 and also Unreal Tournament 3 
odd selection- I know.
The issue that I am having is that when I run either games, my computer is cutting out when there is any loading to do. When I say cutting out, it is the equivalent of unplugging the Power Supply from a laptop with no battery; a BSOD without the BSOD if you will.
In The Sims 4, the graphics are perfect on High settings and maintains a constant fps. Ultra makes the fps a bit laggy but nothing unplayable. I can play for varying times up to about 5 minutes before my laptop unexplainably dies. Unreal Tournament will allow me to be in menus but turns off the laptop as soon as a Game finishes loading- whether I run at 640x480 with lowest settings or full res at highest.
I have monitored internal temperature with it idling between 45-55 and reaching upto 75 under heavy load (also after about 15 minutes of stress testing). I have removed the casing and heat sink and cleaned dust from all fans and reapplied thermal paste just to be sure, but I don't feel like 75 is a high enough temperature to cause the computer to cut out, and you would expect the device to show lagging before shutting down but it runs very smoothly and just cuts out.
All posts I can find refer to PSU issues and not powering the motherboard enough; but with it being a laptop I don't understand what the PSU part would consist of as it happens whilst on battery power and also runnning from the power supply.
I know that the laptop isn't designed to play games and that was not what the motive was when purchasing as I have an iMac with BootCamp for my gaming normally, but this processor meets the minimum and recommended requirements for both games.
I am really confused and don't know what to really do. I am hoping (dreaming) that my new SSD and RAM will maybe take pressure off the CPU enough to allow it to not cut out, but I am optimistic.
Does anybody have any ideas what my problem could be?
I would really appreciate any help or advice, or if anybody has had anything similar?
First post here, thank you for having me!
I have recently purchased a boxed and pristine Samsung NP370R5E-A06, which has 6GB of RAM paired with an I5-3210 processor. The laptop is in great condition and the battery life lasts about 3 and a half hours whilst I am doing my remote working. I have ordered 2x 8GB RAM sticks and also a Samsung SSD PRO which is due to arrive tomorrow.
Now I fully understand that this is not a gaming laptop and to expect nothing in the way of performance with my HD Graphics 4000
- the only games I play are The Sims 4 and also Unreal Tournament 3 odd selection- I know.The issue that I am having is that when I run either games, my computer is cutting out when there is any loading to do. When I say cutting out, it is the equivalent of unplugging the Power Supply from a laptop with no battery; a BSOD without the BSOD if you will.
In The Sims 4, the graphics are perfect on High settings and maintains a constant fps. Ultra makes the fps a bit laggy but nothing unplayable. I can play for varying times up to about 5 minutes before my laptop unexplainably dies. Unreal Tournament will allow me to be in menus but turns off the laptop as soon as a Game finishes loading- whether I run at 640x480 with lowest settings or full res at highest.
I have monitored internal temperature with it idling between 45-55 and reaching upto 75 under heavy load (also after about 15 minutes of stress testing). I have removed the casing and heat sink and cleaned dust from all fans and reapplied thermal paste just to be sure, but I don't feel like 75 is a high enough temperature to cause the computer to cut out, and you would expect the device to show lagging before shutting down but it runs very smoothly and just cuts out.
All posts I can find refer to PSU issues and not powering the motherboard enough; but with it being a laptop I don't understand what the PSU part would consist of as it happens whilst on battery power and also runnning from the power supply.
I know that the laptop isn't designed to play games and that was not what the motive was when purchasing as I have an iMac with BootCamp for my gaming normally, but this processor meets the minimum and recommended requirements for both games.
I am really confused and don't know what to really do. I am hoping (dreaming) that my new SSD and RAM will maybe take pressure off the CPU enough to allow it to not cut out, but I am optimistic.
Does anybody have any ideas what my problem could be?
I would really appreciate any help or advice, or if anybody has had anything similar?
