Windows Update broke the touchpad on my laptop!

norm · 11 Feb 2006 at 14:18

I am using a Dell C640 laptop. The touchpad and left-click were performing normally before a recent visit to Windows Update. Now left click will not function, nor does tapping the touchpad, however it is possible move the cursor and right-click performs normally.

I have tried reinstalling the drivers.

Any ideas? I am having to resort to using a PS/2 mouse at present.

sfx · 11 Feb 2006 at 14:24

I cannot see how this is a Windows Update problem unless there was drivers on the Update. In which case just uninstall the Microsoft Update drivers for your mouse.

sfx

hendrix · 11 Feb 2006 at 14:26

You sure you havn't turned it off by accident using short cut keys? I used to do that loads of times when switching the screen off. I know it sounds retarted, but it does happen

norm · 11 Feb 2006 at 14:30

No this was an issue previously. So I decided to try a clean install of Windows and it resolved the issue.

Then immediately after applying updates from Windows it broke again. (I believe it was only security updates.)

norm · 11 Feb 2006 at 14:33

There is also a post from a Dell Inspiron laptop user on the support forums at Dell reporting the same issue as well. This is from 25/01/2006.

So something must be amiss.