Windows Update on 8.1 issues..

Spikey

Spikey

Spikey

Soldato
Joined
28 Feb 2004
Posts
5,988
Location
North East, UK
Hi all,

Wondering if anyone could help, just bought a new Laptop today for the Mrs (HP) which came with Windows 8.1 installed. Been trying all evening to install updates via windows but to no avail. It finds 66 updates, but it stays at 0% and doesn't appear to download. I've tried the obvious things such as turning off the firewall if that was causing issues etc. I'm not using any additional virus software and I do not get any error codes. Just updated Windows 7 on my main PC without issue. PS I'm on 100mb connection and speed test comes up perfectly fine.

Any ideas? :confused:

Thanks. :)
 
Because everyone else has just got new laptops and are updating?

Seriously, that might be a factor but I've had this sort of thing many times. Just leave it a while and come back to it.

I know I'm guilty of getting too obsessive about updates, really it should be if it ain't broke don't fix it but for some reason these days we are all constantly applying patches and updates when they come out rather than when we develop a problem. Of course it can be argued that they prevent problems but I'm sure we've all had problems BECAUSE of the updates, I know I have!


Anyway...good luck.
 
Cheers, I suspected it might be that but just concerned that my comp running Win 7 downloaded them fine. Will give it another go tomorrow and report back :)
 
Deviant-4 said:
Hi,

Have a look in c:\windows\windowsupdate.log you should only need to look at the very last dozen lines or so, any problems or errors should be pretty obvious.

Alternatively, if your comfortable with opening a DOS box, there are a few commands to test, and if necessary repair the Windows servicing stack.
http://technet.microsoft.com/en-us/library/hh824869.aspx
Click to expand...

Cheers, leaving it on for now whilst I go to bed if its not changed by the morning I will take a look at this :) Failing that I may try a restore if that fixes the issue, we haven't installed anything onto it yet. Strange issue! :(
 
Left it on overnight and it's downloaded them fine, must have been an issue with their servers. Thanks for the advice guys :)
 
glad its sorted and getting updates now

may have been in a "queue" if they are so busy with everyone getting new PC's and laptops
 
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