I purchased an Acer 5738z with Windows Vista a few days ago.
Everything is fine with the Laptop, accept the Product Key Number is invalid.
I validated the trail for the Windows Applications i.e Word, Excel etc which as per the note on the screen runs out in January 2010, rather than in 30 days.
The product key I was using before I validated the trail period, was the one quoted on the bottom of the laptop as i thought that was correct, however this was not the case.
I rang Microsoft and I was advised that I will need to purchase a full licence or risk losing all my information..!! They told me I could back my information up but thats not the point. This feature comes with the laptop anyway.
When i bought this laptop, i thought Windows Vista was fully functional and there would be no issues... I am currently on my desktop as i need to install other things on my Acer before i can fully use it.
I don't think its right that people have to purchase a Full Licence.
Can anyone help me as i am new to Vista and Laptops
Thank you
Everything is fine with the Laptop, accept the Product Key Number is invalid.
I validated the trail for the Windows Applications i.e Word, Excel etc which as per the note on the screen runs out in January 2010, rather than in 30 days.
The product key I was using before I validated the trail period, was the one quoted on the bottom of the laptop as i thought that was correct, however this was not the case.
I rang Microsoft and I was advised that I will need to purchase a full licence or risk losing all my information..!! They told me I could back my information up but thats not the point. This feature comes with the laptop anyway.

When i bought this laptop, i thought Windows Vista was fully functional and there would be no issues... I am currently on my desktop as i need to install other things on my Acer before i can fully use it.
I don't think its right that people have to purchase a Full Licence.
Can anyone help me as i am new to Vista and Laptops
Thank you
oh dear... i thought that was the product key number to keep office running. I feel stupid asking these sort of questions as this is the first time i have ever bought a laptop and i thought everything came ready to go.