Associate
- Joined
- 27 Mar 2020
- Posts
- 48
Hi all.
My friend has given me his Windows system, which is about 6 years old, to try and diagnose. The original issue was that it’d boot into the blue screen which gives him options like system restore, start up repair etc.
I formatted his hard drive, reinstalled windows and everything seemed fine. I was reinstalling drivers when the screen just went black and stayed black. System still running but no video.
I gave it time but still nothing, so shut off the system and rebooted. It did the usual ‘Windows spinning circle’, but is now stuck on the black screen after that.
Im not sure on the exact specs and neither is he but the boot drive is a Sandisk SSD PLUS SDSSDA-240G and the HDD is a Seagate 1TB.
I do have my own system on which I can test the drives, but not sure where to start.
Any thoughts?
*EDIT* After a couple more attempts at rebooting, I got a ‘Diagnosing your PC’ and ‘Attempting repairs’ message. The PC now boots without issue.
Could this be a recurring issue? And what can I do to try and diagnose/fix the problem?
*EDIT 2* Again, midway through installing drivers the system has gone blank. Still running, but no video on screen.
My friend has given me his Windows system, which is about 6 years old, to try and diagnose. The original issue was that it’d boot into the blue screen which gives him options like system restore, start up repair etc.
I formatted his hard drive, reinstalled windows and everything seemed fine. I was reinstalling drivers when the screen just went black and stayed black. System still running but no video.
I gave it time but still nothing, so shut off the system and rebooted. It did the usual ‘Windows spinning circle’, but is now stuck on the black screen after that.
Im not sure on the exact specs and neither is he but the boot drive is a Sandisk SSD PLUS SDSSDA-240G and the HDD is a Seagate 1TB.
I do have my own system on which I can test the drives, but not sure where to start.
Any thoughts?
*EDIT* After a couple more attempts at rebooting, I got a ‘Diagnosing your PC’ and ‘Attempting repairs’ message. The PC now boots without issue.
Could this be a recurring issue? And what can I do to try and diagnose/fix the problem?
*EDIT 2* Again, midway through installing drivers the system has gone blank. Still running, but no video on screen.
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